Mitigation Manager

PuroClean Mitigation ManagerWith a 'One Team' mentality, manage production operations, ensuring jobs are completed according to PuroClean® production processes and procedures. Manage all aspects of Franchise production. Keep owner or General Manager updated on production. Manage and improve customer satisfaction, including the resolution of customer complaints. Production processes are performed according to guidelines. Documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Both internal and external communications are timely and effective. Jobs are completed, either meeting or exceeding customer expectations. Production division annual initiatives are completed effectively. A PuroClean Mitigation Manager takes pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.Responsibilities include managing customer and client satisfaction and representing and improving brand operations, networking and building relationships with partners and Centers of Influence, assigning jobs, managing production teams while overseeing scheduling, completion of work orders and assuming role of production manager as needed, in house Human Resources management, overseeing all aspects of safety and health requirements, overseeing the status of small and large-loss jobs and communicating processes with management and ownership, maintaining inventory for equipment, vehicles, and facilities-related maintenance. 'personal ownership', ensuring clear communication with the entire staff, and the ability to manage relationships, overseeing Mitigation Department and ensuring goals and Service Agreements are met, ensuring proper staffing of mitigation projects and 24/7 availability.Qualifications include focus on personal development, team building, and leadership skills is essential, attention to detail, aptitude for multitasking, and calm under pressure, aptitude with record keeping, easily accessing information, and communicating 'the message', awareness and respect for safety, using care are caution with teammates and customers, strength with multitasking and handling deadlines, organizational and leadership skills, ability to learn quickly and flexibly with change and professional challenges, IICRC Certifications require, 2 Years of Management Experience.Benefits include learn and develop new professional skills in a fast-paced environment, serve your community in their time of need. 'Servant Based Leadership', be a part of a winning team with the 'One Team' mentality. We serve together, competitive pay, benefits and flexible hours, additional benefits and perks based on performance and employers' policies, paid vacations & holidays, medical insurance, profit-sharing, company vehicle.Salary based on experience and qualification Compensation: $65,000.00 - $80,000.00 per year