Veterinary Receptionist/ Client Service Representative

Veterinary Receptionist/Client Service RepresentativePaws & Claws Pet Medical Center is seeking an outgoing Veterinary Receptionist/Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage appointments and daily patient flow, handle multi-line phones and in-person interactions, process transactions, and support clients with essential information about our services. Ideal candidates are friendly, detail-oriented, highly organized, and thrive in a team-focused customer service environment.Schedule and compensation:Compensation: $19-24 per hour, for each hour workedThis is a flexible position, with a flexible schedule and availability needed Monday-Friday, no weekends!Full-time benefits package*:Health package: Medical, dental, and vision insuranceLife insurance and disabilityEmployee Assistance Program (EAP)401k with company matchPaid time off in accordance with site policy and applicable lawPersonal pet discount*Part-time team members may be eligible for limited benefits in accordance with company policy and state lawMinimum qualifications and skill set:2+ years of experience in a customer service, reception, or client-facing rolePrevious veterinary receptionist or healthcare-related front-desk experience preferredProficiency in the following skills:Ability to manage a multi-phone line system while assisting in-person clientsExceptional verbal and written communication skillsAbility to provide compassionate, professional service to clients during both routine and emotionally sensitive situationsExperience scheduling appointments and coordinating calendars preferredAbility to accurately process payments and maintain financial recordsPositive attitude and willingness to collaborate with a teamWhy choose us?Located in the heart of Troutdale, Oregon, Paws & Claws Pet Medical Center provides compassionate, high-quality care in a warm and welcoming environment. Our team includes 3 doctors and 2 CVTs, working together to deliver personalized preventive and advanced care for every pet.We value true work-life balance — encouraging PTO and sick days so you can bring your best self to work! We're looking for a motivated, positive technician who's excited about veterinary medicine and ready to grow with a supportive team.