Housekeeping Attendant

Housekeeping Attendant

The Housekeeping Attendant role is responsible for maintaining a high standard of cleanliness of all Club public areas and hotel rooms while greeting and assisting members and guests in a positive, welcoming and professional manner. The Room Attendant will anticipate guests' needs and manage all requests with a sense of urgency. They will also maintain a proactive approach to solving any guest's questions or problems and to provide a farewell to members and guests, using their name, encourage a return to the club.

Responsibilities

• Consistently following the Club's Housekeeping procedures and standards
• Thoroughly clean guest rooms and public Club areas including: mopping, making beds, cleaning bathrooms, vacuuming, dusting, and attending the member locker rooms
• Complete assigned turn-down rooms ensuring evening housekeeping service for hotel guests
• Maintaining all equipment, tools, and supplies while following all procedures and policies set forth by the company, division, department and County health department
• Complete any special projects that might be assigned
• Working as a team, effectively communicating with management, housekeeping team, and all other departments in order to fulfill and address any issues or needs requested by guests and or other Associates
• Ensure that club, guest, and associates areas are maintained in a safe and secure environment
• Always being positive, showing enthusiasm, being humble, being thankful, and being respectful to all team members
• Maintain confidentiality of all members and Club information
• Follows grooming and uniform standards established for this role
• Working as a team, effectively communicating with management and co-workers
• Ensure that member and associates areas are maintained in a safe and secure environment
• Performs all other duties as directed by immediate supervisors

Qualifications

• Previous hotel or club housekeeping room attendant experience in luxury setting preferred
• Requires strong communication skills, ability to multi-task, and attention to detail
• Ability to follow directions well, make quick decisions, and keep organized while under pressure
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Stand or walk for an extended period or for an entire work shift. Requires repetitive motion.
• Must be able to work around a variety of chemicals and be able to respond to hazardous situations
• Must be able to work a flexible schedule, specifically weekends and holidays.
• Punctuality and regular and reliable attendance

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (Safe Harbor 401k, Traditional & Roth Options)
• Company Paid Life & AD&D Insurance
• Company Paid Short Term Disability
• Paid Time Off (Vacation, Sick & Holidays)
• Company Paid Maternity & Paternity Leave
• Professional Training & Development
• Complimentary Meals & Snacks in our Employee Cafeteria
• Wellness Programs & Resources
• Employee Assistance Program

*Fitler Club uses e-verify for employment eligibility verification