Retail Print Specialist (Downingtown, PA)

Overview Retail Print Specialist (Downingtown, PA) – Permanent. Location: 935 East Lancaster Avenue, Downingtown, PA 19335, US. Print Specialists provide exceptional customer service and solutions to customers' print needs, producing professionally finished products using print and production equipment, and collaborating with team members in a fun, retail culture. Responsibilities Greet customers as they enter the Print Solutions department and respond quickly and attentively. Ask open-ended questions to build relationships and understand customers' copy and print needs. Use order intake tools to capture project information and offer an appropriate total print solution. Assist customers with tasks in the self-service area utilizing copy machines and PC rentals. Ask qualifying questions during consultation to generate potential leads. Be flexible to perform other duties as assigned (e.g., assist customers with shipping). Essential Skills and Experience (Qualifications) Able to work a flexible schedule based on the store’s needs. Able to work with many customers to provide a total solution. Attention to detail and keen eye to notice quality issues. Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs). Ability to collaborate and work cooperatively in a high-paced and sometimes stressful environment. Manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously. Benefits Flexible part-time hours, generous paid time off, weekly pay, and career growth opportunities. Associate discounts on in-store and online merchandise, services and warranty plans. Discounts at hundreds of retailers, restaurants and more. 401(k) plan with a company match. Dental and vision insurance. And many more benefits. Legal Staples does not sponsor applicants for work visas for this position. #J-18808-Ljbffr Staples