Freight Forwarder, Ocean Import

Responsibilities Review and process shipment transactions, including all related activities for one or more major accounts. Provide excellent, proactive, and timely customer service. Serve as the primary contact for all parties concerning assigned account contracts. Promote positive relationships by ensuring excellent, timely, and proactive customer service at all times. Establish detailed profiles and procedures that properly represent import and export processes. Process high-volume and/or complex import and export transactions for clients. Requirements Three years of experience in a role involving extensive client contact required. Familiarity with domestic and international geography including countries and major cities. Extreme attention to detail. Ability to be highly productive while keeping cool under pressure. Excellent communication skills, both written and verbal. Freight Forwarding experience preferred. Prior use of CargoWise One is a definite plus. Computer skills, including frequent prior use of MS Outlook, Excel, and Word. Core Competencies Demonstrates expertise in managing high-volume import and export transactions while providing exceptional customer service. Proficient in maintaining detailed profiles and procedures that align with client needs and industry standards. #J-18808-Ljbffr