Oncology Treatment Coordinator - Infusion Services
WellSpan Health
Oncology Treatment Scheduler
Coordinates the oncology treatment scheduling process and manages the day-to-day activities of the overall treatment schedules. Facilitates the efficient and effective use of resources surrounding oncology treatment by accurate and timely scheduling of treatment modalities according to policies, procedures, and guidelines.
Full Time: Monday-Friday 7:30 am -4:00 pm or 8:00 am - 4:30 pm
Supportive of meetings with a multidisciplinary team to increase efficiency of the oncology scheduling practices.
Coordinates and manages the day-to-day activities of the oncology overall treatment schedules, including coordinating outpatient procedures.
Coordinates and schedules oncology treatments and verifies authorization prior to scheduling.
Facilitates creation of oncology schedules to maximize efficiency by scheduling physicians and treatments appropriately.
Performs necessary conflict checks, consistently intercepts potential scheduling conflicts, and independently works to resolve them, collaborating with a multidisciplinary team as needed.
Demonstrates a working knowledge of oncology treatment documentation, supply nomenclature, and inventory management.
Exhibits excellent customer service while being able to multitask under pressure.
Provides consistent high quality of service to patients, staff, physicians, physician offices and visitors.
Makes, reschedules, and cancels appointments, understanding the unique scheduling needs in the department so that patient access is optimized.
Provides feedback on workload, scheduling issues, and refinements to the management team on an ongoing basis.
Acts as a liaison and resource for internal and external departments and staff for treatment scheduling.
Always adheres to the Code of Conduct in all aspects of job performance.
Maintains confidential information.
Maintains professional growth and development.
Provides outstanding service to all customers, fosters teamwork and practices fiscal responsibility through accurate scheduling processes.
Participates in administrative staff meetings and attends other meetings as assigned.
Performs other related duties as identified.
WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.
Standing - Frequently
Walking - Frequently
Sitting - Occasionally
Carrying/Lifting - Occasionally (50lbs)
Pushing/Pulling - Occasionally (50lbs)
Kneeling/Crouching - Occasionally
Reaching - Occasionally
Talking - Frequently
Hearing - Frequently
Repetitive Motions - Occasionally
Eye/Hand/Foot Coordination - Occasionally
Occupational Hazards - Occasionally
Bloodborne Pathogen - Exposure
High School Diploma or GED Required
1 year Of complex scheduling. Preferred
Medical terminology.
Strong attention to detail.
Excellent interpersonal skills.
Effective written and oral skills in English.
Computer literacy and ability to utilize applications including but not limited to EPIC, Excel, Lawson, and Microsoft Office.
Competency in computer data entry/retrieval systems.
Ability to maintain accuracy on a consistent basis
Comprehensive health benefits
Retirement savings plan
Paid time off (PTO)
Education assistance
Financial education and support, including DailyPay
Expanded Paid Parental Leave
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