Shelter Services Advocate -HNLTSN

Temporary Status Non-Exempt Honolulu, HI, US Salary: $19.30 Annually We offer an extensive array of benefits for our employees including paid time off, preventative health care, birthday floating holiday, volunteer floating holiday, 16 paid holidays in a year (17 in an election year), medical/dental/vision/RX plans, opt‑out incentive, 401(k), flexible spending plans, & more.

SUMMARY OF DUTIES

Under the supervision of the Shelter Manager or Program Supervisor, the Shelter Services Advocate is responsible for promoting an environment that provides participants a sense of empowerment, improves their well‑being, and increases their ability to live safely and independently. The Shelter Services Advocate is primarily responsible for ensuring that participants’ basic needs are met—food, clothing, shelter—and that they are safe and supported while in the shelter program. Provides trauma‑informed engagement and services to all participants, focusing on building healthy relationships and using those relationships to empower participants and help them heal from trauma. This role is 20 hours or less.

EDUCATION AND TRAINING REQUIREMENTS

High school, plus additional courses or specialized training at a business or community college, or other formal training facility or program. Requires the ability to understand and carry out assigned duties effectively. Knowledge needed such as stenography, office routines, elementary accounting procedures; operation of equipment such as bookkeeping and billing machines, tabulating equipment, transcription machines.

EXPERIENCE

Over one year, up to and including two years. Other (Specify): Minimum a high school diploma or equivalent and one (1) year of work experience in the domestic violence field or with a related target group and children. Two (2) years of work experience is preferred. Experience in working with adults and children who have been exposed to domestic violence, or related group required. Staff who do not meet the experience requirement must have at least six (6) months of work experience in the domestic violence field or with a related target group and complete the following prior to independently providing direct services: Initial training 80 hours of shadowing a qualified staff member in the same position 40 hours of being shadowed by a qualified staff member in the same position Enhanced six (6) months training and close supervision plan submitted to DHS/SSD Designee within the first week of the employment.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Knowledge of domestic violence dynamics and trauma‑informed care highly desired. Ability to engage, empower, and communicate effectively, respectfully, and empathetically with survivors from a wide range of backgrounds, cultures, and perspectives. Able to work evenings, overnight and weekends. Must be able to work independently and with minimal supervision. On some shifts, the shelter services advocate is the only staff member on duty.

OTHER POSITION REQUIREMENTS

This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of personal vehicle to transport participants, as needed, and a willingness to travel in personal vehicle on an as‑needed basis throughout the island. This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of agency vehicle to transport participants, as needed, and a willingness to travel in personal vehicle on an as‑needed basis throughout the island. This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions. Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job. Continued employment in this position is contingent on successful completion of CPI classes or other Behavioral Management certification as may be contract‑mandated. Continued employment in this position is contingent on successful completion of First Aid classes. Requires contacts both inside and outside the organization in order to furnish or obtain information and/or provide participant services. Normal courtesy, tact and discretion required.

EEO STATEMENT

At Child & Family Service, we are proud to be an equal‑opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence, and termination. #J-18808-Ljbffr Child-