Inside Sales Manager

Inside Sales Manager (Remote)

Growing E-Commerce Consumer Brand

Lead a high-performing sales organization. Drive revenue growth. Transform customer experience into measurable business results.

We are seeking an experienced Inside Sales Manager to lead a consultative sales team focused on revenue growth, customer loyalty, and operational excellence. This is a unique opportunity for a sales leader who thrives on coaching teams, improving performance, and building scalable processes within a fast-paced e-commerce environment.

This role will oversee a sales leadership layer while supporting a team of more than 20 customer-facing professionals and driving initiatives that directly impact growth, profitability, and customer satisfaction.

What You'll Do

Revenue & Sales Performance

• Own and drive performance across both direct sales revenue and assisted revenue channels.
• Increase average order value through strategic cross-selling, bulk sales, and value-added solutions.
• Identify and capitalize on high-value customer opportunities, including complex projects and large-order purchases.
• Develop and execute outbound sales campaigns through phone and SMS channels targeting high-intent buyers.

Team Leadership & Coaching

• Lead, mentor, and develop a CX Sales Team Lead along with a broader sales organization of 20+ team members.
• Create a high-performance culture through coaching, accountability, and recognition.
• Conduct regular one-on-ones, performance reviews, and sales training sessions.
• Implement incentive programs and performance-driven sales contests.

Customer Experience & Process Improvement

• Elevate sales conversations from transactional interactions to consultative, expertise-driven engagements.
• Develop and optimize "Save the Sale" programs that recover at-risk opportunities and increase customer lifetime value.
• Analyze customer experience data and sales performance metrics to identify growth opportunities.
• Partner with internal and external stakeholders on testing and optimizing sales scripts, coaching programs, and customer engagement strategies.

Strategic Program Leadership

• Manage and enhance installation service partnerships and related customer programs.
• Evaluate new service providers and lead future pilot initiatives.
• Design operational workflows, service-level agreements, pricing strategies, and customer engagement models.
• Drive adoption and commercialization of consultation-based services that increase conversion and basket size.

Analytics & Business Intelligence

• Partner with Data Engineering and Business Intelligence teams to track key performance indicators.
• Monitor direct versus assisted sales metrics, productivity, conversion rates, discounting, and profitability.
• Use customer insights and conversational analytics to identify opportunities for automation, self-service, and revenue growth.

Required Qualifications

Must Have

• 2+ years of sales leadership or people management experience.
• 5+ years of sales experience.
• Experience leading teams in an e-commerce, digital sales, or customer-facing environment.
• Strong coaching, mentoring, and performance management skills.
• Proven ability to drive revenue growth and sales productivity.
• Data-driven mindset with strong analytical skills.

Preferred Qualifications

• Experience within consumer products, retail, or consumer goods industries.
• Experience within landscaping, horticulture, nursery, home improvement, or related industries.
• Bachelor's degree.
• Background leading consultative sales organizations.
• Experience supporting customer experience, contact center, or inside sales teams.

Compensation & Benefits

• $44.00 $48.00 per hour
• Annual performance bonus opportunity (up to 10%)
• Full-time employment
• Opportunity to lead a growing team and shape future sales strategy
• Fully remote work environment

Work Schedule

Monday through Friday 9:00 AM 5:00 PM EST

Remote Eligibility

100% Remote

The Ideal Candidate

You are a results-oriented sales leader who enjoys developing people, leveraging data, and building scalable sales programs. You understand how to balance customer experience and revenue growth while creating an environment where teams can consistently exceed expectations.

Job Type & Location

This is a Contract to Hire position based out of Fort Mill, SC.

Application Deadline

This position is anticipated to close on Oct 29, 2026.

Pay And Benefits

The pay range for this position is $44.00 - $48.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.