Teller - Float

Description

The Teller is responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and co-workers assuring a positive experience and minimizing wait time.

If you possess a commitment to excellence, an attention to detail and a desire to help us provide a positive banking experience for our customers while maintaining the security and integrity of their financial transactions, we invite you to apply today!

Responsibilities

• Process a variety of financial transactions for customers including, but not limited to: receiving funds, posting transactions and paying out funds as requested, issuing cashier's checks, gift cards, and completing change orders, process the redemption of bonds, cash checks according to written procedures.

• Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any offages. Appropriately applying policies.

• Research, troubleshoot and resolve customer and internal inquiries regarding policies, practices and products.

• Assist other departments and branches with transactions as needed, provide support for the department and branch managers in fulfilling customer requests and merchant verifications.

• Must have reliable transportation and the flexibility to travel to and from work at multiple branch locations based on a rotating schedule, including Monday-Friday 8:00 AM-5:00 PM and occasional Saturday mornings.

• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, the Office of Foreign Assets Control and all security policies and procedures.

Requirements

• High School Diploma (or equivalent) required
• Previous cash handling and/or customer service experience will put you ahead.
• Strong interpersonal and customer service skills
• Must have reliable transportation and the flexibility to travel to and from work at multiple branch locations based on a rotating schedule, including Monday-Friday 8:00 AM-5:00 PM and occasional Saturday mornings.

Key Attributes

Courtesy and tact are essential elements of the job. Work involves personal contact with customers and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. High level of integrity and confidentiality. Team-oriented mindset with a collaborative approach to work.