Grill Cook- Weekends at Partner's Healthcare in Boston, Massachusetts

Grill CookSite: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Schedule: Saturday & Sunday | 10:30 AM - 7:00 PM Position Summary The Grill Cook is responsible for preparing and serving high-quality food items while delivering exceptional customer service in a fast-paced cafeteria environment. This role performs a variety of duties related to food preparation, presentation, and service, including cooking made-to-order menu items, maintaining clean and sanitary work areas, stocking supplies, and assisting with catering needs. The Grill Cook ensures compliance with all food safety, HACCP, and departmental standards while supporting an outstanding dining experience for customers.Essential FunctionsPrepare and serve grill and deli menu items in accordance with recipes, quality standards, and customer requests.Provide excellent customer service and promptly address customer concerns or special requests.Stock and replenish food products and supplies, including hot foods, grab-and-go items, deli products, soups, beverages, and frozen desserts.Maintain cleanliness and organization of the cafeteria, serving areas, and tray return stations.Clean and sanitize food service equipment, including grills, fryers, slicers, refrigerators, freezers, steam tables, and utility carts.Assist with preparation, setup, and service of catering orders as assigned.Follow all HACCP, food safety, sanitation, and regulatory standards.Monitor inventory levels and notify supervisors of product shortages, equipment concerns, or operational issues.Clean, organize, and restock workstations following meal periods.Support departmental goals related to customer satisfaction, quality, and operational excellence.Demonstrate efficient use of products, supplies, and time to minimize waste.Adjust work assignments and schedules as needed to support department operations.Attend department meetings, training sessions, and required in-service programs.Qualifications EducationHigh School Diploma or GED preferred.Relevant experience may be considered in lieu of formal education.ExperiencePrevious grill cook, line cook, short-order cook, or food service experience preferred.Experience working in a cafeteria, restaurant, hospitality, or healthcare food service environment is a plus.Knowledge, Skills & AbilitiesStrong customer service and communication skills.Ability to read, understand, and communicate effectively in English.Knowledge of food safety, sanitation, and HACCP standards.Ability to operate food service equipment, including grills, fryers, slicers, steam tables, and refrigeration equipment.Basic knife skills and safe food handling practices.Ability to read, interpret, and follow recipes and detailed instructions.Strong organizational skills and attention to detail.Ability to multitask and work efficiently in a fast-paced environment.Ability to manage high customer volumes during peak meal periods.Sound judgment, reliability, and teamwork skills.Commitment to upholding all I C.A.R.E. standards and departmental policies.Additional Job Details (if applicable) Physical RequirementsStanding FrequentlyWalking FrequentlyLifting OccasionallyCarrying OccasionallyReaching OccasionallyGross ManipulationFine ManipulationFeeling ConstantlyVision - Far ConstantlyVision - Near ConstantlyTalking ConstantlyHearing Constantly