Billing Supervisor

Billing SupervisorA nationally recognized professional services organization is seeking an experienced Billing Supervisor to join its finance operations team on a contract basis. This position will oversee daily billing activities, lead and mentor billing staff, monitor performance metrics, and serve as a key liaison between finance, operations, and client-facing stakeholders.This is an excellent opportunity for a hands-on billing leader with experience in a law firm or professional services environment who enjoys managing people, improving processes, and supporting high-volume billing operations.Key ResponsibilitiesSupervise and support a team of billing professionals, providing guidance, coaching, and performance oversight.Monitor billing workflows to ensure timely and accurate invoice processing.Track team productivity, billing statistics, and key performance metrics.Analyze billing performance data and prepare reports for management.Collaborate with attorneys, partners, client service teams, collections personnel, and executive support staff to resolve billing issues.Review billing processes and identify opportunities for operational improvements.Assist with escalated billing matters and client-specific requirements.Ensure compliance with internal policies, client billing guidelines, and established procedures.Support management with special projects and reporting initiatives.Required Qualifications3-6+ years of billing experience within a law firm or professional services environment.2-3+ years of supervisory, lead, or management experience overseeing billing personnel.Demonstrated experience tracking team performance metrics, reporting, and data analysis.Strong understanding of billing operations, invoice review, and client service expectations.Excellent communication skills and ability to interact effectively with senior stakeholders.Strong organizational skills, attention to detail, and ability to manage competing priorities.Preferred QualificationsExperience with legal or professional services billing systems.Experience with: 3E, Aderant, Chrome RiverIdeal CandidateThe successful candidate will be:Comfortable working with professionals at all levels of an organization.Skilled at building relationships across finance, operations, and client-facing teams.Responsive, proactive, and accountable.Able to adapt communication styles to different personalities and stakeholder groups.Detail-oriented with strong follow-through and problem-solving abilities.Experienced in balancing team leadership responsibilities with hands-on billing support.Why choose Addison Finance & Accounting?Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonusesPermanent Employment: Many of Addison's Finance & Accounting job openings lead to potential permanent employmentConnections: You connect directly with hiring managers from renowned organizationsOptions: You are presented multiple employment options near your homeProfessional Development: You are provided hiring process advice, resume revision, and employment term negotiationAddison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.