Consumer Loan Processor

Responsibilities

Kforce client is seeking a Consumer Loan Processor for a remote role. Candidates must be able to work weekends and nights, PST; Monday - Friday 8:30-9, Saturday and Sunday 8:30-5.Applicants may reside in CA, AZ, CO and TX. Principal Duties Include:

• Responsible for origination, processing and closing of consumer loans in an automated environment; Works as part of a team handling contractor, sponsor and customer relationships
• Ability to work as part of a team, to build and maintain a culture of exceptional customer service, handle production flow within established deadlines and work to error-free quality standards
• Responsible for meeting established loan processing timelines and quality targets; Maintain high volume and quality in loan production; Review and analyze the effectiveness of the programs, recommend change as needed and works as part of the implementation team
• Work with the Underwriter to ensure that loan decisions are within established matrices appropriate to the loan type
• Effectively communicate lending status and decisions with consumers and contractors, providing friendly, knowledgeable and extraordinary service to all parties; Accurately maintain all records in the loan processing database in a timely fashion, efficiently process applications and produce accurate and correct documents
• Ensure compliance for all lending procedures including bank and/or regulatory procedures, policies, requirements, laws, rules, and/or regulations; Ensures compliance with company policies and procedures and makes suggestions for improvements to procedures
• Ensure that all interactions with customers, sponsors and contractors meet world class customer service standards
• Other duties as assigned

Skills

• Bachelor's degree or a combination of equivalent experience and education
• 3-5 years of experience in Consumer Lending, with knowledge of Consumer Lending laws and regulations
• Excellent analytical and critical thinking skills with the ability to recognize potential red flags, inconsistencies within files documentation and other problem areas and initiate proper mitigation action
• Exceptional interpersonal, organizational and teamwork skills; strong verbal and written communication skills
• Excellent time management skills and the ability to set and shift priorities as needed, to work under time and deadline pressure, and to effectively manage a large workload
• Proficient in Google Suite and Microsoft Office Suite with the ability to quickly learn new technology platforms

Preferred Qualifications:

• Ability to work evening/weekend shifts
• Experience in a Call Center/call queue environment
• Experience in Mortgage Processing
• Bilingual Spanish a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.


We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.


Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.


This job is not eligible for bonuses, incentives or commissions.


Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


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Kforce is a professional staffing services firm offering Technology and Finance & Accounting jobs with top employers nationwide. We specialize in providing contract, contract-to-hire and direct placement opportunities, with over 50 years of experience in the staffing industry. Kforce offers many consultants comprehensive benefits depending on employment status, including medical, dental, 401(K), life insurance and disability. Our vision is to be "the firm most respected by those we serve."