Operations Specialist

Job Title: Operations Specialist
Location: Sacramento, CA
Duration: October 12, 2026 – October 01, 2027

Important notes:
• Local candidates only
• RE: 10% travel, While most of the travel will be to the 555 Florin Perkins Sacramento
location, assignment can be anywhere within the service territory.
• TOP THINGS: Candidate must be proficient in Excel, PowerPoint, MS Word,
SharePoint and Power BI. Ideal candidate will have three years’ experience
developing presentations and managing program data in various database
programs. Experience performing document editing, editing written materials
prepared by other writers, document lifecycle management, basic web setup and
document publishing.
• EQUIPMENT: Client will provide laptop, cellphone and PPE in case needed
• With prior PG&E Manager approval, may submit expense for reimbursement for
work related travel (mileage)

Working Conditions:
Hybrid, some work will be performed in PG&E office setting with some travel for meetings
and trainings. Travel required 10% of the time.
Supplemental Information:
Valid CA driver’s license required.

Job Description:
Job Summary:
This position supports PG&E’s Wildfire Ignition Safety and Execution (WISE) program, which
is responsible for driving full compliance of utility standard, EMER-4102S, “Preventing and
Mitigating Fires While Performing PG&E Work”. The standard defines mitigations that must
be applied before starting any PG&E work to prevent fires under various conditions,
adapting daily work practices to changing ignition potential.
The position will translate complex procedural information based on business requirements
and standards into user-friendly references such as Policy and Procedures, user manuals
and job aids. Collaborates with and gathers information from internal and external clients to
develop documentation that is easy to understand and use. Supports field inquiries
regarding policy interpretations. Performs document editing, editing written materials
prepared by other writers, document lifecycle management, basic web setup and document
publishing. The position will develop presentations and manage program data in various
database programs (Excel, Power BI, Salesforce) to produce reports utilized for progress
reporting, trend analysis, and program compliance.
Major Responsibilities:
• Manage communications
• Schedule and coordinate events as requested
• Develop an understanding of PG&E fire prevention standards
• Develop internal work procedures and initiate process improvements
• Assist Management with the leadership of key department initiatives such as system
development, training and focused campaigns/initiatives
• Liaison between various departments and cross functional teams
• Influence decisions, providing recommendations for change that will lead to the
success of company goals and cost effectiveness
• Research and data analysis; compile and prepare reports for upper management
• Utilize system and personnel resources to successfully address inquiries from
internal business partners
• Support organization as a subject matter expert by providing information and
direction to resources through various delivery channels
• Develop and manage trainings to enhance knowledge and job skills
• Participate on cross functional teams
Distinguishing Characteristics:
• Has basic understanding of department and/or line of business function and
responsibilities
• Basic understanding of internal business partner functions and tools and resources
used to perform job duties
• Assists others using established processes, practices and procedures as directed
• Communicates with peers within and outside of the department, providing
information or exchanging data
• Assigned to handle the standard inquiries and reactive tasks, seeking guidance and
advice from peers and Supervisor

Education:
Bachelor’s degree in Business, Marketing, Communications or related field or equivalent
experience

Experience:
Typically requires 0-3 years of related experience or equivalent
Knowledge, Skills, and Abilities:
• Qualitative and quantitative analytical skills
• Adaptable to changing environments and ability to learn new concepts quickly
• Organizational skills; ability to multitask
• Verbal and written communication
• Proficient in Excel, PowerPoint and MS Word
• Public speaking and presentation abilities
• Ability to manage multiple projects with demanding time constraints