EC Transfer Center Specialist

WHO WE ARE & WHAT WE DO Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only: Level II Trauma Center Primary Stroke Center Level III Neonatal Intensive Care Pediatric Intensive Care The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. HOW YOU'LL MAKE AN IMPACT Facilitates and documents communication, acceptance, and/or denial of patients seeking admission or transfer into or from Tallahassee Memorial HealthCare (TMH) in a call center setting. Facilitates communication between TMH physicians, the TMH Emergency Center, and transferring providers and facilities. Assists the Bed Management Team and the charge registered nurse (RN) in managing direct admits, transfers into the hospital, and emergency admissions. Reports: RN/Program Mgr Transfer Center (JC: 033203). Supervises: None WHAT YOU’LL NEED TO APPLY Required Education: High School Diploma/GED or equivalent. Required Experience: Six (6) months of healthcare, customer service, or medical terminology experience. Preferred Qualifications: Two (2) or more years of healthcare related experience in dispatching, transfer centers, admissions, emergency medical services (EMS), acute care, etc., Certified Nursing Assistant (CNA), Medical Assistant (MA), Emergency Medical Technician (EMT), Paramedic, Licensed Practical Nurse (LPN), or similar credential(s). Basic proficiency in Microsoft (MS) Office. Required Certification/License/Registry: None. EEO & DISCLAIMER Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification. #J-18808-Ljbffr