Systems Engineer 2 - Platforms

About the Company:
Qumulo is redefining how the world's most demanding organizations manage unstructured data. Our Cloud Data Fabric platform unifies file and object storage across edge, core data center, and any major public cloud (AWS, Azure, GCP, and Oracle) giving enterprises a single, software-defined solution that scales to exabytes without proprietary hardware lock-in.

With more than 1,000 customers and exabytes of data under management, Qumulo powers mission-critical workloads in AI/ML, Media & Entertainment, Healthcare, Life Sciences, Genomics, Oil & Gas, and Financial Services - anywhere real-time access to massive file datasets is non-negotiable. Qumulo delivers radical simplicity, hardware freedom, exceptional customer support, and a true hybrid-cloud architecture.
About the Position:
The Systems Engineer 2 - Platforms is a hybrid systems and application engineering role responsible for hardware platform qualification, sustaining engineering, field hardware escalation support, representing our technical interests with major hardware vendors, and internal platform tooling development.

This is a deeply technical role with direct Sales enablement impact, operates as the primary execution owner of platform initiatives, translating architectural vision into operational reality. Platform accuracy, tooling reliability, and hardware readiness directly influence customer trust and revenue execution. Python automation is a core part of how this work scales.
Responsibilities:
1. Platform Tooling & Application Engineering

• Design and enhance internal configurators and automation tools used by Sales Engineering and Operations.
• Own full-stack internal platform development in Python (REST, GraphQL, SQL, JWT).
• Partner with Sales Engineering on customer sizing consultations, IOPS/performance proofs, and tooling improvements.

2. Platform Qualification & Sustaining

• Convert Qumulo workload requirements into qualification criteria and interpret benchmark results across enterprise hardware platforms (NVMe, SSD, HDD, NIC, CPU, chassis).
• Drive component evaluation and platform decisions based on benchmark data and performance analysis.
• Manage kernel, driver, and firmware lifecycle to ensure stable upgrade paths.
• Surface hardware-software integration gaps and drive resolution with software engineering.

3. Field Hardware Escalations & Customer Impact

• Analyze logs, telemetry, and system behavior across hardware and software layers.
• Identify root cause across firmware, kernel, and distributed system interactions.
• Engage external vendors and hold vendors accountable.
• Balance interrupt-driven support with structured engineering execution.

Qualifications:

• 7+ years of experience in enterprise systems engineering, hardware platforms, or infrastructure engineering. Experience in storage systems or distributed file systems would be a bonus.
• Hands-on experience qualifying server hardware: NVMe, SSDs, HDDs, NICs, CPUs, chassis. Ideally including performance benchmarking experience and the ability to design and interpret workload-driven tests (e.g., iodepth, block size, read/write mix, multi-client scaling)
• Strong Python proficiency including full-stack development and cloud deployment.
• Strong Linux systems expertise (log analysis, debugging, performance analysis).
• Experience with firmware, drivers, kernel-level troubleshooting, or hardware/software integration.
• Ability to independently manage field escalations and competing priorities.
• Strong vendor engagement and cross-functional collaboration skills.

The annual pay range for the role is USD $142,000- $182,000 USD

Individual pay depends on various factors, such as role level, relevant experience and skills. Pay ranges are reviewed and typically updated each year. Offers are made within the pay range applicable at the time.
Benefits & Perks:

• Pre-IPO stock options
• Flexible time-off policy
• HSA and PPO health insurance options
• Dental and Vision insurance
• 401(k) plan
• Choice of an ORCA card or parking subsidy

Equal Opportunity Employer:
Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, age, disability, military status, national
origin, or any other characteristic protected under federal, state, or applicable local law.

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