Remote SaaS Client Success & Growth Manager

U.S. Customs And Border Protection is seeking a Client Success Manager for a fully remote role. You will serve as the primary contact for clients, guiding them through SaaS implementation and adoption to realize business value. You will manage onboarding, create project plans and SOWs, coordinate deployments, monitor risks, and drive renewals while maintaining strong client relationships. This role requires strong presentation skills and a background in customer success.