Dry Van Carrier Sales and Ops Rep.

Job Description

Job Description

What the Job Actually Is

You own dry van shipments from the initial request through successful delivery. Quote it, find capacity, negotiate the rate, book the truck, track the freight, communicate with everyone involved, and handle the problems that come up along the way. Because they will. A truck breaks down. A driver runs late. A receiver closes at 5:00 and your truck is two hours out. The market moves against you. A carrier suddenly wants another $300. A customer needs an answer now.

How you respond in those moments is the job. The best coordinators don't wait for someone else to solve the problem. They get on the phone, figure out what's actually happening, work through the options, communicate, and keep the freight moving.

Around here, we call that staying ahead of the freight. Our customers shouldn't have to call us to find out about a problem we already knew about.

There's a commercial side to the job too. The carrier you choose and the rate you negotiate both matter. Service is critical, but every load also carries a margin. You'll have the trust and responsibility to balance service, risk, and profitability. We want people who can make good decisions, not just follow a script.

What You'll Be Doing

• Managing dry van shipments from quote through final delivery
• Reading the freight market and developing competitive pricing
• Sourcing capacity and negotiating carrier rates
• Booking, dispatching, and managing carriers
• Selecting carriers based on service, price, risk, and what the load requires
• Quoting dry van FTL, expedited, and partial truckload when needed
• Bidding on customer transportation portals
• Tracking proactively and communicating issues before the customer asks
• Working directly with customers, carriers, freight forwarders, sales, and operations
• Resolving problems while protecting both the customer relationship and our margin
• Expanding into additional modes and responsibilities as opportunities develop

Who We're Looking For

Our ideal candidate has 2+ years of hands-on dry van brokerage experience and is comfortable reading the market, sourcing capacity, negotiating rates, and handling freight when the original plan stops being the plan. We'll consider someone with less tenure if they can demonstrate real market knowledge, negotiation skills, urgency, and ownership. Experience tells us you know freight. How you operate tells us whether you'll thrive here.

We're looking for someone who:

• Is competitive and likes winning
• Picks up the phone when there's a difficult conversation to have
• Stays organized when things get hectic
• Gets bothered when details are wrong
• Responds to a problem by figuring out how to fix it
• Wants responsibility and wants their performance to matter
• Experience with expedited, partial truckload, or additional transportation modes is a plus.

Training & Hybrid

You'll spend at least your first month with our team in the Spring office. Even with freight experience, there's plenty to learn about our customers, systems, carrier network, and how we operate.

Once you've shown that you can independently manage your freight, communicate well, stay organized, and perform consistently, you'll be eligible for a hybrid schedule. Hybrid isn't based on hitting a certain date.
In-office during onboarding. Hybrid eligibility earned through performance.

This position has no supervisory responsibilities.

Compensation & Benefits

• Competitive base salary
• Commission opportunities after a 90-day introductory period
• Health and dental insurance
• Paid time off
• 401(k) with company match following the introductory period
• Ongoing training and professional development

Where This Can Go

We're not hiring someone just to fill a chair. As Streamline grows, we're going to need good people who can take on more responsibility. We don't have every position someone could grow into mapped out on an org chart today, and we think that's part of the opportunity.

If you prove you can manage freight, negotiate well, take care of customers, make smart commercial decisions, and take ownership of what you do, there will be opportunities to take on more; we'd like to meet you.

\nCompany Description

If you know freight, like moving fast, and would rather find the answer than wait for one, keep reading.
Streamline Shipping Solutions was founded in 2015. We've grown through COVID, historic swings in capacity and pricing, and one of the toughest freight markets in decades. Through all of it, we've continued to build our customer base and invest in our people. We're still growing.
We have the best of both worlds. Streamline is part of one of the largest transportation brokerage networks in the country, which gives our team serious carrier capacity, technology, and pricing intelligence. At the same time, our Spring office runs like a small business. You know the people you work with. Leadership is accessible. Good ideas don't have to travel through five layers of management. When somebody wins, people notice. When something needs to change, we can actually change it.
Small business culture. Big company horsepower.