Claims Coordinator

Job Title: Claims Coordinator Department: Claims Summary Responsible to act as a liaison between client and insurance carrier to facilitate the gathering of information that will allow proper response to claims and legal documents. Responsibilities Check emails from clients and insurance carriers. Answer phone calls. File various claims on behalf of the client (worker’s compensation, auto, general liability, cargo, etc.). Regularly update client on open claims and other status changes. Contact claims adjusters regularly regarding claim status, taking thorough notations. Other administrative tasks as assigned. Work off of Microsoft Excel, Microsoft Outlook, and Microsoft Word. Qualifications Familiarity with commercial lines of insurance and the associated terms. Preferred experience: 2 years of prior or relevant experience. Experience with talking to claims adjusters and relaying needed information. Intermediate experience with Microsoft Office Suite. Ability to talk on the phone and keep up with changing demands, ability to prioritize. Provide updates to clients with no grammatical errors. Bilingual in English and Spanish. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: Knowledge of word processing software such as Microsoft Word, spreadsheet software such as Microsoft Excel, internet software, and Microsoft Outlook. Education / Experience High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience. Specialized Training In-house training. Knowledge, Skills and Other Abilities Oral and written communication skills Time management Professionalism Fast-paced environment Multitask Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, and use hands. The employee is frequently required to talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to five pounds. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. #J-18808-Ljbffr