Operations & Products Executive

Role Overview We are seeking a detail-oriented and proactive Operations & Products Executive to support the end-to-end coordination of travel operations. This role plays a critical part in ensuring seamless tour planning, accurate bookings, and smooth execution of travel arrangements while working closely with both internal teams and overseas partners. Key Responsibilities Coordinate and manage end-to-end tour planning, including flights, accommodation, transportation, and itineraries Liaise with overseas partners and counterparts to ensure smooth and accurate travel arrangements Prepare, review, and update travel documents, itineraries, and booking details Work closely with the sales team to ensure timely and accurate booking confirmations Identify and resolve operational or product-related issues before and during trips Provide on-ground or remote support during tours to ensure a seamless travel experience Support travel fairs, roadshows, and company events when required Opportunity to travel and lead tours where necessary Requirements Bilingual in English and Mandarin (spoken and written) to liaise with overseas counterparts Strong coordination, organisational, and multitasking abilities Detail-oriented with a high level of accuracy in work execution Resourceful problem-solver with a strong sense of responsibility Comfortable working in a fast-paced and dynamic environment Basic computer literacy (email, spreadsheets, CRM systems) Prior experience in travel operations or the tourism industry is an advantage Benefits Performance-based incentives and career progression opportunities Exposure to international travel operations and industry practices Supportive and collaborative team environment Salary Range $2,200 – $4,500 (inclusive of incentives, commission, and tour leading allowance) By applying for this role, you consent to recruitSG’s PDPA and e2i’s PDPA. #J-18808-Ljbffr HR Plus