Austin 25 Bakery - Food Service Rep - Part-Time

Austin 25 Bakery - Food Service Rep - Part-Time 1 day ago Be among the first 25 applicants Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As a Food Service Representative, you’ll provide a well‑stocked, well‑maintained department while providing superior customer service. You’ll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards. Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner‑owned’ means our most important resources–People–drive the innovation, growth, and success that make H‑E‑B The Greatest Omnichannel Retailing Company. What is the work? Customer Service: Provides superior customer service Takes orders from customers by telephone or in person Answers customer questions regarding products; assists them with selections Food Service / Production: Prepares, packages, and merchandises fresh product effectively Slices, packages, labels, rotates, and culls products for poor quality Assists in technical areas as needed (e.g., basic set‑up and clean‑up processes) Sales: Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales Food Safety: Cleans and sanitizes display cases Operates / maintains equipment properly Complies with H‑E‑B food safety and sanitation standards Complies with department / Store operating procedures Additional Department‑Specific Responsibilities: Bakery Records production and shrink to aid in production planning Assists in technical areas as needed (e.g., baking, frying, and decorating) Culls bakery products for poor quality, expiration dates Deli Takes care of service counter customers Uses ordering system applications Uses Fresh Production Planner Performs inventory management processes (MSI, PAW) as required If applicable, ensures catering orders are prepared and ready in time for Customer pickup Performs all sanitation and maintenance tasks for Deli slicers Prepared Foods Serves / packages products at customer’s request Educates customers on preparation / reheating instructions of prepared foods Prepackages condiments (sauces, dressings) for prepared food items Cuts, slices, dices, chops food in preparation for chef Background Minimum age 18 (mandatory) High school diploma, or equivalent Completion of Company Orientation, and food safety and sanitation training upon hire Qualifications Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) Strong customer service skills Communication and interpersonal skills Reading and writing skills Planning and organizing skills Physical Demands Can function in a fast‑paced, retail environment, in detailed and precise tasks. Work with customers, staying attentive to their needs. Perform the following based on your Department. Bakery Constantly reach at waist, grasp Frequently stand, walk, reach at shoulder, bend Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs Deli Constantly reach at waist, grasp Frequently stand, walk, stoop Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements Occasionally be exposed to wet, cold, hot conditions, loud noise Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs General notes about lifting limits … 8‑2021 Seniority Level Entry level Employment Type Part‑time Job Function Management and Manufacturing #J-18808-Ljbffr H-E-B