Branch Manager

Branch Manager

At Triple-S Steel we live and work by our core values. Since our inception over 50 years ago, we have followed three basic principles that are the foundation of our success:

Stability: All decisions made are measured in years, not quarters.

Flexibility: Employees are encouraged to seek creative steel solutions and services that help the company thrive.

Chemistry: We foster and nurture an entrepreneurial spirit throughout the Triple-S family. That spirit permeates our DNA.

From a small family retail operation in Houston, our business has expanded across the US and S. America to sell over 1 Million tons per year. We supply steel for bridges, stadiums, barges and large buildings but one thing will always remain the same: We treat our customers and employees like family.

The key role of the Branch Manager is to ensure the wellbeing and safety of employees while leveraging the strengths of the overall company to achieve the highest possible returns. The manager is expected to lead with the highest level of integrity while promoting the Triple-S culture and operating within the company policies. The manager is also expected to foster an environment that allows all employees equal opportunities and regular honest and unbiased feedback on their performance.

The Branch Manager is responsible for providing leadership and oversight for multiple locations, including Brownsville, TX and Pharr, TX. Working in partnership with Sales, Purchasing, and Finance, the Branch Manager will establish and achieve targets related to Sales, Operations, Gross Profit, Inventory Levels, and Inventory Accuracy. This role is responsible for leading, coaching, and developing branch personnel; driving operational excellence; ensuring compliance with company policies and safety standards; fostering employee engagement and accountability; and supporting the overall growth and profitability of the branches.

Responsibilities

• Lead and promote a safe work environment across all assigned locations.
• Manage branch performance, profitability (P&L), and effective utilization of company assets.
• Provide leadership, coaching, and development for managers and employees; oversee performance evaluations and goal setting.
• Partner with HR to ensure compliance with company policies, employment laws, and compensation guidelines.
• Support sales growth by maintaining key customer relationships and addressing customer concerns.
• Drive operational productivity through performance metrics, continuous improvement, and workforce planning.
• Ensure sound credit decisions in partnership with the Regional Credit Manager.
• Oversee inventory levels, inventory accuracy, purchasing coordination, and demand forecasting.
• Manage operating expenses and capital expenditures within approved budgets.
• Communicate branch performance, business objectives, and market conditions to employees.
• Implement company best practices and promote collaboration across locations.
• Make hiring and employment decisions in accordance with company policies and HR guidelines.
• Prioritize company-wide objectives while balancing branch operational needs.
• Support cross-functional projects and other duties as assigned

Qualifications

Education and Experience:

• A Bachelor's Degree in Business Administration, Marketing, Industrial Distribution, or Operations Management, or five years of progressive management experience in the Metals Distribution Industry
• Previous General Management Experience is preferred.
• Three years of Sales Management Experience, preferably in the Metals Distribution Industry.
• Two years of Operations/Operations Management Experience, preferably in the Metals Distribution Industry.

Knowledge/Skills/Competencies:

• Strong leadership and team development skills.
• Customer-focused with a commitment to service excellence.
• Financial acumen, including budgeting and P&L management.
• Ability to analyze data and make sound business decisions.
• Strategic thinking and problem-solving capabilities.
• Excellent verbal, written, and presentation skills.
• Knowledge of metals distribution products and markets; experience with aluminum, stainless steel, nickel alloys, and titanium is a plus.