General Manager - Raleigh, NC
Panera LLC
General Manager – Raleigh, NC Lead with purpose. Grow with support. At Panera, our leaders are celebrated for bringing out the best in their teams. As a General Manager, you will lead a high‑performing team and oversee the success of the beloved neighborhood bakery‑cafe. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate. What’s In It for You? Competitive pay and eligible for quarterly bonuses Free on‑shift meals and unlimited fountain beverages Paid vacation, sick time, and holidays Medical, dental, vision, life insurance, pet insurance, and 401(k) with match available Career advancement and leadership development opportunities Tuition discounts Perks and rewards for team members Team member assistance program Your Role Includes: Own all aspects of leading the bakery‑cafe team, including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning. Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team. Manage team performance to ensure the bakery‑cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met. Create subject‑matter experts within your bakery‑cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors. Follow operational procedures designed to ensure your bakery‑cafe successfully executes all company strategies and initiatives. Make sure every guest is delighted by the quality of our food, service, and staff. Build engaging relationships that lead to long‑term, loyal guests. Ensure team members follow company policies and procedures and comply with all federal, state, and local regulations. Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards. Maintain the bakery‑cafe’s overall costs and inventory. Help build our culture of warmth, belonging, growth, and trust. This Opportunity Is for You If: Minimum age: 18 years. 3+ years of restaurant General Manager experience preferred. ServSafe certification (or ability to achieve). Proven ability to drive positive results through strong business acumen. Proven ability to run great shifts while directing, motivating, coaching, and developing others in a fast‑paced environment. Flexible hours, including nights and weekends, in a fast‑paced environment with shifting priorities. Ability to lift, carry, push, or pull objects up to 25 pounds. Capability to stand and walk for up to 6 hours. Clear communication skills and the ability to quickly understand guests and associates’ directions in a loud environment. Be an ambassador of Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, having fun, celebrating success, and seeing the best in others. Any job offer is conditional upon the results of a background check. Equal Opportunity Employer Panera Bread, LLC is an Equal Opportunity Employer. All qualified applicants, including people with disabilities and veterans, will receive consideration for employment without discrimination. #J-18808-Ljbffr Panera LLC
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