Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency has been serving the community for 31 years and has grown into a strong team of 10. Weve built a stable, supportive environment focused on long-term success and taking care of both our customers and our team.

For our team, we offer health benefits, reimbursement for licensing costs, and both individual and team-based bonus opportunities. We also provide a paid birthday holiday, quarterly team lunches, and additional time off at year-end when goals are met. Were proud to offer flexibility, especially for students and parents, along with a strong emphasis on work-life balance.

Our office culture is supportive, flexible, and team-oriented. Were looking for someone who is motivated, dependable, and enjoys working with others - someone who values balance, consistency, and being part of a team that works hard and supports each other.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Brenda Bond - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.