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Fleet Support Engineer

LanceSoft Inc

Duration: 06+ Months

Payrate: $70/hr. - $76/hr. on W2

Shift: Sunday through Thursday, 8:00 AM - 6:00 PM

Description:
  • The Fleet Support Engineer on the Vehicle Development team will be actively engaged in the operational uptime of our fleet. The ideal candidate will be a technical expert, adept at collaborating with cross-functional teams, meticulously documenting troubleshooting processes, and providing real-time support for daily operations.
Responsibilities:
  • Serve as the primary point of contact for real-time escalations for sensor-related fleet issues.
  • Conduct in-depth root cause analysis through comprehensive log review to identify and resolve fleet issues.
  • Develop, update, and maintain a comprehensive troubleshooting guide for technicians, incorporating newly diagnosed faults and their resolutions.
  • Perform hardware bring-up and validation procedures for new sensor components (LiDAR, radar, cameras, etc.).
  • Design and implement diagnostic procedures to streamline future troubleshooting processes, with a focus on sensor calibration and data integrity.
  • Historical review of vehicle/fleet data, including sensor data, identifying trends and issues.
  • Collaborate with engineering design teams to enhance tooling and improve issue detection capabilities.
  • Develop and implement effective countermeasures across the fleet to prevent recurring issues.
  • Define and capture essential data points to validate issue resolution and measure the effectiveness of implemented solutions.
  • Engage in cross-functional collaboration to drive continuous improvement in vehicle performance and reliability.
  • Availability for overtime as needed, with advanced notice provided.
  • Willingness to travel occasionally within the U.S. to support various operational locations.
Qualifications:
  • Minimum 6 years of relevant experience in transportation, aerospace, or autonomous vehicles, with a specific focus on perception systems and sensors.
  • Bachelor's degree in electrical engineering or computer engineering.
  • Experience with low/high voltage circuits, Unified Diagnostic Services (UDS), and how to safely troubleshoot.
  • Understanding of hardware and software systems architecture, communications to support in an operations setting.
  • Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components.
  • Self-starter, ability to build relationships across the company.
  • Ability to comprehend schematics, electrical diagrams, connector end views/pinout.
Preferred Qualifications:
  • Experience with electric vehicle technology.
  • Experience with remotely supporting vehicle troubleshooting.
  • Knowledge of vehicle systems and diagnostics tools.
  • Experience with Linux & Python-based programming systems for fleet-level data processing.
  • Experience with software that interfaces with hardware.
  • Familiarity with networking, TCP, and socket programming.
Vacancy posted 4 days ago
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