Sales-to-Production Specialist

Sales-to-Production Specialist

The Chimney Guys, a recognized leader in chimney services, is seeking a dedicated Sales-to-Production Specialist for our Pataskala, OH office.

This full-time, in-office position offers a competitive salary of $42,000-$49,000/year, plus bonuses, and the opportunity to work closely with company leadership and various department managers. Employees at The Chimney Guys benefit from professional development opportunities, cross-functional experience, and a supportive environment designed for career growth.

We also offer generous benefits. This includes:

• Health
• Vision
• Dental
• Other ancillary insurance
• A 401(k) with company match
• PTO

This position is full-time. The standard work schedule is Monday through Friday, starting at 7:30 a.m. Evenings and weekends are typically free, supporting a healthy work-life balance.

In this Sales-to-Production Specialist role, you will begin your day by ensuring a seamless handoff of information between our sales and production teams. You will coordinate daily schedules, verify the accuracy of documentation and CRM workflows, and facilitate clear communication with both customers and colleagues. Throughout the day, you will be responsible for scheduling readiness, maintaining comprehensive records, and supporting the analysis of key performance indicators. You will participate in operational and leadership meetings, contribute to process improvement initiatives, and expand your familiarity with industry software such as ServiceTitan. As you demonstrate initiative and reliability, you will be entrusted with greater responsibility and offered opportunities for professional advancement. Your work will be essential to the ongoing growth, efficiency, and customer service excellence of The Chimney Guys.

Sales-to-Production Specialist requirements:

• 2+ years of administrative, operations, scheduling, dispatching, project coordination, or office support experience
• Experience working in a fast-paced environment with multiple competing priorities
• Experience coordinating between multiple departments or teams
• Experience managing detailed records, documentation, and follow-up tasks
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Experience using CRM software and/or operational management systems
• Ability to learn and navigate ServiceTitan or similar field service software

Preferred:

• Ability to create, maintain, and analyze spreadsheets and reports
• Experience with ServiceTitan
• Experience in home services, construction, trades, HVAC, plumbing, electrical, roofing, or chimney industries
• Dispatching or scheduling experience
• CRM administration experience
• Reporting and KPI tracking experience
• Project coordination experience
• Experience supporting sales and/or production teams
• Experience creating SOPs and process documentation

The Chimney Guys is a family-owned company dedicated to thoroughly cleaning chimneys and fireplaces, as well as providing expert chimney repairs and masonry work. Our business continues to grow thanks to satisfied customers who share their positive experiences with others. We deliver quality, comprehensive service every day, made possible by our well-trained and supported team. We offer a positive work environment, opportunities for advancement, and ensure our staff have everything they need to succeed. If you're eager to learn and want to be part of a supportive, growing company, we invite you to join The Chimney Guys.

Be our new Sales-to-Production Specialist! We invite you to apply today using our quick, mobile-friendly application. We look forward to learning more about you!

Must have the ability to pass a background check and drug screening test.