Hounds Town Shift Leader

A Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring smooth workflow, and maintaining a safe and engaging environment for dogs and staff. Benefits Employee discounts Opportunity for advancement Training & development Responsibilities Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service. Monitor dog behavior and intervene when necessary to maintain a safe play environment. Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures. Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service. Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments. Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment. Handle administrative tasks, such as check-ins, payments, and record-keeping. Open or close the facility, depending on shift responsibilities. (AM and PM) Must be able to work weekends and holidays Minimum 25 hrs per week Must be able to be on call for operations Qualifications Experience in dog daycare, pet care, or animal handling. Leadership skills with the ability to manage a team effectively. Strong communication and customer service skills. Knowledge of dog behavior and safety protocols. Ability to multitask and work in a fast-paced environment. Pursing bachelors or post graduate Client relations #J-18808-Ljbffr Smyrnatruck