Customer service representative

We are seeking a dynamic, customer-focused Customer Service Representative to join our distribution center team in the Harrisburg area. As a key player in a market-leading North American manufacturing company, you will serve as the primary link between our distribution operations and valued customers.

Our company's success is built on exceptional customer service, top-tier product quality, and innovative solutions-and our employees are the heart of everything we do. Contract to hire.

Upon hire employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan. Apply directly and if already working with a Randstad representative please email me at View email address on click.appcast.io. Pay is up to $23.00 an hour DOE.

salary: $20 - $23 per hour
shift: First
work hours: 8 AM - 4:30 PM
education: High School

Responsibilities

In this position, the successful candidate will perform the following job responsibilities:

• Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
• Assist in pricing of quotes and orders under automation system controls.
• Balance daily invoice edit.
• Cash applications.
• Audit open order reports weekly.
• Follow up on customers' claims for credit.
• Manage all system invoicing on cash on delivery (COD) and open-term accounts.
• Manage bookkeeping procedures required for setting up and maintaining current open terms and cash on delivery (C.(O.D.) accounts, including requisitions for new customer codes.
• Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.
• Distribute all incoming and outgoing mail.
• Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
• Various administrative duties.

Job Requirements:

• A high school diploma is required.
• A minimum of 3-5 years of customer service experience.
• Experience in a manufacturing environment preferred.
• Basic computer skills are required with a familiarity of Microsoft Office Products.
• Previous clerical or office experience is beneficial.

Skills

• Active Listening
• Telephone Etiquette
• Customer support
• CUSTOMER ORDERS/SALES
• Basic Software Skills
• Customer Service
• Cash Applications

Qualifications

• Years of experience: 5 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.