Student Success Advocate

Position Title Student Success Advocate Contact Department Contact: McKenna Garcia, View phone number on click.appcast.io, View email address on click.appcast.io Job Duties and Responsibilities Provide guidance to students and their families in personal and interpersonal adjustment, academic concerns, career and life planning. Provide and connect students and their families to community resources, institutional resources, and public assistance referrals and support. Conduct student referrals to counseling resources and other services as appropriate to offices on and off campus as needed. Responsible for providing excellent customer service while disseminating accurate information to prospective and current students and their families regarding admissions policies, registration, financial aid & scholarships as well as many others via multiple venues including in person, phone calls, email and text. Create and provide presentations on and off campus (outreach) to small and large groups as needed. Participate in event planning, set up, and tear down. Food pantry operations to include, but not limited to: shopping, stocking, inventory, student work‑study supervision, loading and unloading, assisting students shopping in the Comfort Casita, and assisting with the Comfort Casita Sustainability Plan. Qualifications Required Education and Experience: Associate's Degree + 2 years of relevant experience or a Bachelor's degree. Preferred Qualifications: Bilingual. Working Conditions and Physical Effort Environment: Work is normally performed in a typical interior/office work environment. Physical Effort: Moderate physical activity. Lifting Requirements: Requires heavy physical work; heavy lifting, pushing, or pulling required of objects up to 50 pounds. Risk: No or very limited exposure to physical risk. EEO Statement New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non‑merit factor. Closing Date Closing at: Jul 22 2026 - 23:55 MDT #J-18808-Ljbffr