Bicycle Sales Associate

Job Description

Job Description

About This Role

Landry's is hiring for sales associates to help our customers achieve their cycling dreams. You will have a focus on exceeding customer expectations and sales goals. All in a fun, welcoming, and fast paced environment! A passion for cycling, knowledge of bicycles, and a proactive and positive attitude are qualities at the top of our list!

In this job you will

• Interact with customers and provide exceptional customer service; educate customers about bicycles, bicycle accessories and clothing, and any other cycling-related products or services in the store.
• Assist in the daily operations of the store, including restocking, cleaning, organizing and merchandising.
• Provide one of a kind customer service through direct and detailed interaction with customers.

You are

• Dependable
• People-oriented
• Adaptable
• Detail-oriented
• Proactive
• Positive
• Problem solver

Bicycle sales experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.

Duties include but are not limited to:

• Greet customers and utilize the sales process to understand a customer's needs and ascertain the right combination of products and services for the customer.
• Provide positive and excited one of a kind customer service.
• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Install vehicle rack systems and perform safety checks for the customer.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Merchandise product according to sales plan.
• Demonstrate use or operation of merchandise.
• Maintain level of cleanliness throughout the day.
• Bag or package purchases and wrap gifts.
• Help customers try on or fit merchandise.
• Inventory stock and requisition new stock.
• Prepare merchandise for purchase or rental.
• Sell or arrange for delivery, insurance, financing, or service contracts for merchandise
• Other duties as needed/ assigned.

Requirements include but are not limited to:

• Passion for cycling ready to share with others
• Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
• Strong attention to detail
• Ability to maintain open and positive relations with employees and customers
• Interest in developing own skills and knowledge
• Availability to work a flexible schedule based on business needs, including evenings and weekends
• Ability to periodically lift 40 pounds

Preferred candidates will have knowledge and experience in any or all of the following systems and tools:

• Barcode scanners
• Cash registers
• Desktop computers
• Microsoft Windows
• Microsoft Word
• Point of sale POS software

We offer a professional, career-oriented workplace focused on teamwork, learning, community service, and (of course) bicycling. Employee benefits include:

• Staff training programs
• Employee-purchase discounts
• Health insurance plan
• 401(k) retirement plan with company-matched contributions
• Company profit-sharing plan
• Employee Stock Ownership Plan (ESOP)
• Bicycle-friendly business with accommodations for bike-commuting staff

Landry's is an equal opportunity employer

Landry's Bicycles is collectively owned by our dedicated employees. As co-owners, Landry's staff have a vested interest in collaborative teamwork, exceptional customer service, and our visionary goal for Landry's to become "the best bike shop for the world." Founded in 1922, Landry's is now rated as one of "America's Best Bike Shops" - with a growing family of bicycle stores located in Massachusetts.

See Landry's website for more information: