Central Texas Anesthesia - Operations Manager (31457)

REGIONAL ANESTHESIA OPERATIONS MANAGERFull-Time | Regional | OperationsPosition SummaryThe Regional Anesthesia Operations Manager is responsible for overseeing the day-to-day operational performance of anesthesia practices across an assigned geographic region. This role serves as the primary operational liaison between clinical leadership, administrative teams, and corporate functions — monitoring financial performance, scheduling, and ensuring consistency in provider onboarding and credentialing across all market locations.This position is fully remote; however, preference will be given to candidates located in the San Antonio, Houston, or Austin, Texas markets. Candidates residing in these areas may be expected to attend occasional meetings or events at a regional office as business needs require.Reporting StructureReports to: Sr. Director of OperationsWorks closely with: Medical Directors, Regional Clinical Leaders, Credentialing, Finance, HR, and Contracting teamsKey ResponsibilitiesOperations & Market PerformanceServe as the primary operational point of contact for anesthesia group leaders and hospital/facility administrators within the regionMonitor and drive key performance metrics including OR utilization, case volume, scheduling efficiency, and provider productivityIdentify operational gaps and implement scalable solutions to improve market performanceLead or support market expansion efforts, new contract launches, and facility onboardingFinancial OversightMonitor regional P&L indicators, including provider costs, billing efficiency, and contract complianceSupport finance team in processing merit increases, pay rate changes, and compensation adjustments with appropriate approvalsCollaborate with AP and payroll teams to ensure timely and accurate provider payment processingScheduling & StaffingPartner with scheduling coordinators and clinical leaders to ensure adequate coverage across all regional facilitiesSupport development and maintenance of provider schedules aligned with clinical and contractual commitmentsProactively identify and address coverage gaps, high-turnover risk, and capacity constraintsProvider Onboarding & CredentialingOversee end-to-end onboarding for new W-2 and 1099 providers, ensuring timely completion of all credentialing and privileging requirementsPartner with the credentialing team to monitor CredentialStream workflows, resolve bottlenecks, and maintain compliance with hospital and payer requirementsTrack Days in Process (DIP), days since last worked, and days since last communication for all active providersEnsure 1099 CRNA onboarding includes complete Coupa vendor setup, ACH configuration, and readiness for first payment within target timelinesCompliance & RegulatoryEnsure regional operations comply with all applicable federal, state, and hospital-specific regulatory requirementsMaintain accurate records across HR, credentialing, and operational systemsSupport preparation for audits, Joint Commission reviews, and payer credentialing cyclesStakeholder CommunicationBuild and maintain strong relationships with facility administrators, OR directors, and clinical leadershipPrepare and deliver regular operational reports and updates for VP-level and executive stakeholdersServe as an escalation point for provider relations issues, facility concerns, and operational disputesQualificationsRequiredBachelor’s degree in Healthcare Administration, Business, or a related field3–5+ years of operations management experience in a healthcare or anesthesia/physician practice settingDemonstrated experience managing provider onboarding, credentialing, or practice operationsStrong working knowledge of healthcare billing, scheduling systems, and credentialing workflowsProficiency in Microsoft Office Suite, including Excel and PowerPoint; experience with reporting platforms (e.g., Power BI, Tableau) preferredAbility to travel regionally as needed (up to 25–40%)PreferredExperience with CredentialStream, Coupa, or similar credentialing and procurement platformsFamiliarity with anesthesia-specific operations, including CRNA/MD staffing models and OR logisticsExperience supporting 1099 independent contractor programsMBA or MHA preferredCore CompetenciesExecution-focused with strong follow-through and accountabilityExceptional organizational and project management skillsComfortable operating in a fast-paced, multi-market environment with competing prioritiesStrong interpersonal and communication skills; able to influence without direct authorityData-driven decision maker with a continuous improvement mindsetQualifications• Excellent written and verbal communication skills• Excellent customer service skills are required• Experience working in a medical office• Advanced understanding of medical terminology as it relates to the clinical setting.• Ability to multi-task and work in fast-paced environment.• Advanced understanding of gGastro processes.• Detail-oriented and the ability to focus on specific tasks.Education: HighSchool Diploma or equivalent.Experience: Minimum of 5 years’ clinical and/or scheduling experience for office visits, tests (labs/radiology) and procedures. Prior supervisory experience is required.Performance Requirements:• Excellent communication skills, both written and verbal.• Proficient technical (computer) skills. • Proficient phone skills, especially in relation to patient contact• Ability to multi-task and prioritize.• Self-motivated with initiative.• Strong sense of ethics.Equipment Operated: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, scanners, outside websites, and fax machines