Medical Receptionist

Join our clinic as a Medical Receptionist in our West Nashville, TN office. You’ll be the first point of contact for patients, ensuring a welcoming experience and smooth front-desk operations. This role demands strong organization, clear communication, and accuracy with EHR and billing tasks. Key Responsibilities Greet patients, verify appointments, and complete check-in/check-out in the EHR. Manage multi-line phones; schedule, reschedule, and confirm appointments professionally. Verify insurance eligibility and benefits; accurately capture payer details. Collect and update patient demographics and documentation; ensure HIPAA compliance. Support billing: basic coding (ICD-10, CPT), payment posting, and balance follow-up. Triage and route calls and messages promptly to the right clinical/administrative staff. Maintain organized records and filing systems; support general office tasks (scanning, data entry). Contribute to a warm, efficient front office that reflects our commitment to patient care. This role requires a willingness to travel to other offices as needed. Required Qualifications Experience as a Medical Receptionist or similar clinical administrative role (dental/clinic a plus). Working knowledge of medical terminology, ICD-10/CPT basics, and billing workflows. Proficiency with EMR/EHR platforms (e.g., Epic, Meditech, eClinicalWorks, Athenahealth, Dentrix/Eaglesoft). Demonstrated HIPAA compliance, discretion, and professionalism. Excellent communication, customer service, and phone etiquette. Willing and able to travel to other job/office locations; reliable transportation, valid driver’s license, and auto insurance. Preferred Bilingual abilities to serve diverse patient populations. Prior clinic or hospital front-desk experience preferred. What You’ll Gain A supportive, patient-first team environment focused on professionalism, compassion, and growth. The opportunity to make a daily impact on patient experience and clinic efficiency. Join our team today and help every patient feel welcomed and cared for from the moment they arrive. #J-18808-Ljbffr