Regional Director of Operations

California; Florida; New York City; Texas

Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

The Regional Director of Operations will lead and oversee a region of Career Team’s workforce operations with the potential to manage additional cities and projects as the organization continues to grow. This position is pivotal in driving the execution of the strategic plan within the region, ensuring excellence and integrity in workforce development initiatives. The ideal candidate will possess a deep understanding of Workforce Development, encompassing core programs, business strategies, and the broader operational landscape. As a key member of the Corporate Management Team, the Regional Director will champion performance, inspire innovation, and uphold accountability across all areas.

While the Regional Director of Operations role is a remote role, the desired candidate must be able to successfully oversee operations and travel to designated projects.

Career TEAM also Offers a Competitive Total Rewards Package Including:

• 401k with a generous employer match;
• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• Disability insurance;
• Basic life insurance offered to all employees with an opportunity to purchase options for the family;
• Supplemental insurance.

Your Impact on Career Team's Success:

• Oversees all operations to include successful implementation of workforce operations, company policies and procedures, quality assurance, and financial initiatives. Ultimately responsible for the day-to-day operations including financial, internal quality outcomes, external quality outcomes and customer relationships;
• Oversees the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and revenue meets or exceeds budgeted goals;
• Develops and maintains contact with current funding sources, potential funding sources and, if applicable, local and state legislators and political leaders;
• Ensures locations are compliant with client/funding source and regulatory requirements, Company and Corporate policies and procedures;
• Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. Oversees and participates in quality assessment and performance improvement activities;
• Supervisor of local Executive Directors;
• Responsible for market growth in assigned region;
• Approves bid/contract development and submission, as necessary;
• Ensures implementation of corporate initiatives and directives;
• Approach each day and task with a "ZAG" mindset;
• Other duties and projects as needed.

Ideal Qualifications for this Role Include:

• A minimum of five years experience with the proven ability to effectively manage systems, processes, and people;
• Experience in Workforce Development preferred;
• Five plus years of supervisory experience;
• Demonstrates the experience or ability for strategic development and management at an executive level;
• The ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient maintain a high-level of confidentiality;
• Knowledge about the local region and relevant partners (preferred);
• The capability to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism;
• The ability to maintain confidentiality at all times, handle personnel matters effectively, and handle employee and personnel inquiries with sensitivity, tact and diplomacy;
• Able to travel locally and within the assigned region;
• A Valid Driver’s License.

Travel: Up to 20% regional travel is expected.

Salary: $125,000 - $140,000 with the opportunity to earn an annual performance incentive.

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.