Office Representative - State Farm Agent Team Member
State Farm
Position Overview Do you have aspirations to run your own business? If so, you may want to consider working in the office of Rodney Shannon - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. This position will allow you to experience working in an agent's office and to explore the opportunity to become a State Farm agent yourself.
Responsibilities
About Our Agency
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Work with the agent to establish and meet marketing goals.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Maintain a strong work ethic with a total commitment to success each and every day.
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Interest in marketing products and services based on customer needs
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Self-motivated
- Proactive in problem solving
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Ability to make presentations to potential customers
- Ability to conduct interviews in the office
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Bilingual - Spanish preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
About Our Agency
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Crystal Excellence Award, Silver Scroll, Golden Triangle, and Bronze Tablet
- Additional languages spoken:
Vacancy posted more than 2 months ago
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