Software Architect

The Software Architect is responsible for maintaining deep technical fluency, defining and guiding enterprise architecture strategy, technical standards, and long-term system design practices, as well as ensuring decisions support scalability, reliability, maintainability, and business priorities.

This role focuses on broad technical guardrails, cross-system architecture, strategic prototyping, architecture governance, business-facing technical leadership, and high-impact mentoring rather than daily feature execution.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Partner with business leaders, Product Management, software development leadership, and stakeholders to translate high-level objectives into actionable technical roadmaps, scalable architecture, and measurable business value.
• Define and evolve enterprise architecture strategy, architectural patterns, and technical guardrails to maximize performance, scalability, reliability, maintainability, security, and long-term system health.
• Chair cross-team architecture reviews and establish design standards, architecture decision records, documentation expectations, and governance practices that reduce technical debt and unify engineering practices.
• Lead architectural planning for complex cross-system changes spanning microservices, front-end applications, middleware, APIs, data flows, event-driven patterns, third-party integrations, and back-end systems.
• Guide cloud, platform, infrastructure, and security architecture in partnership with DevOps, Information Security, operations, and development teams to safeguard customer and company data.
• Serve as the senior technical escalation point for high-priority system failures, performance anomalies, reliability issues, integration problems, and architectural risks affecting core enterprise systems.
• Evaluate emerging technologies, including AI-assisted development tools, automation platforms, cloud services, frameworks, and third-party systems; build proofs of concept to validate future-state architecture and reduce technical uncertainty.
• Provide advanced technical guidance and architectural mentoring to team members and reduce key-person dependency by promoting knowledge sharing, technical diagrams, documentation standards, architecture decision records, review practices, and reusable patterns while promoting professionalism, sound judgment, and constructive risk communication.
• Establish and advocate engineering best practices including secure coding, Test-Driven Development (TDD), automated testing, CI/CD practices, code review standards, observability, and production stability.
• Support Agile/Scrum delivery by clarifying technical scope, sequencing architectural work, identifying dependencies and tradeoffs, and aligning technical execution with sprint, release, and roadmap commitments.
• Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.

The Software Architect is responsible for maintaining deep technical fluency, defining and guiding enterprise architecture strategy, technical standards, and long-term system design practices, as well as ensuring decisions support scalability, reliability, maintainability, and business priorities.

This role focuses on broad technical guardrails, cross-system architecture, strategic prototyping, architecture governance, business-facing technical leadership, and high-impact mentoring rather than daily feature execution.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Partner with business leaders, Product Management, software development leadership, and stakeholders to translate high-level objectives into actionable technical roadmaps, scalable architecture, and measurable business value.
• Define and evolve enterprise architecture strategy, architectural patterns, and technical guardrails to maximize performance, scalability, reliability, maintainability, security, and long-term system health.
• Chair cross-team architecture reviews and establish design standards, architecture decision records, documentation expectations, and governance practices that reduce technical debt and unify engineering practices.
• Lead architectural planning for complex cross-system changes spanning microservices, front-end applications, middleware, APIs, data flows, event-driven patterns, third-party integrations, and back-end systems.
• Guide cloud, platform, infrastructure, and security architecture in partnership with DevOps, Information Security, operations, and development teams to safeguard customer and company data.
• Serve as the senior technical escalation point for high-priority system failures, performance anomalies, reliability issues, integration problems, and architectural risks affecting core enterprise systems.
• Evaluate emerging technologies, including AI-assisted development tools, automation platforms, cloud services, frameworks, and third-party systems; build proofs of concept to validate future-state architecture and reduce technical uncertainty.
• Provide advanced technical guidance and architectural mentoring to team members and reduce key-person dependency by promoting knowledge sharing, technical diagrams, documentation standards, architecture decision records, review practices, and reusable patterns while promoting professionalism, sound judgment, and constructive risk communication.
• Establish and advocate engineering best practices including secure coding, Test-Driven Development (TDD), automated testing, CI/CD practices, code review standards, observability, and production stability.
• Support Agile/Scrum delivery by clarifying technical scope, sequencing architectural work, identifying dependencies and tradeoffs, and aligning technical execution with sprint, release, and roadmap commitments.
• Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.

• Bachelor's degree in computer science, software engineering, or a related STEM field.

• Minimum 10 years of progressive experience in software development, software architecture, platform engineering, or technical leadership.

• Minimum 5 years of experience designing and delivering complex enterprise systems across front-end, middleware, back-end, integration, cloud, and data technologies.

• Experience working with business stakeholders within a cross-functional matrix environment.

• To perform this job successfully, an individual should have knowledge of
  • Microsoft Office suite
  • Architecture and design tools
  • Agile planning tools
  • Cloud platforms, software development tools, application security tools
  • CI/CD platforms
  • Data and integration technologies
  • Other role-specific development or design software