Road Supervisor

Transdev San Francisco, CA is hiring a Road Supervisor. Road Supervisors ensures all routes are completed in compliance with safety procedures. We are seeking customer service-oriented professionals who are dedicated to safety. Key Responsibilities Conduct site checks and road observations according to client and local policy. Document findings accordingly and provide necessary reports to project staff. Conduct wheelchair securement and vehicle cleanliness checks on in service vehicles. Monitor street operations for on-time performance and schedule and route adherence. Provide customer information for site personnel and at key locations. Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to contract specifications and minimizing passenger disruptions. Accompany operators to medical facilities as required after accident or injury, ensure proper administration of post-accident drug and alcohol testing. Fill vacant shifts as necessary to ensure full service delivery. Conduct gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections. Identify potential rerouting required because of traffic, construction or accident situations. Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications. Assist operators with service or passenger problems. Assist dispatch and maintenance staff with vehicle change outs that occur in the field. Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures. Assist in determination of preventability of accidents and incidents and make recommendations for future training based on individual events or on system trends. Accurately document all field observations and ensure file maintenance. Qualifications High School diploma or equivalent. Certifications according to local contract requirements. Previous passenger transportation in current project or similar environment required. Previous training and/or field supervision experience preferred but not required. Excellent safety and service record. Knowledge of local training program and local operations. Familiarization with service area. Knowledge of client and service performance requirements. Ability to manage emergency situations. Knowledge of project specific vehicles, components and data/communications systems. Knowledge of State and Federal regulations and corporate safety programs and policies. Ability to read, write and speak English. Ability to communicate effectively and work with all departments. Ability to work independently and objectively. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements Work outside in varying temperature, weather, and humidity conditions – 100% of the job is performed outside, work alone and in remote locations. Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces. Push and pull objects up to 100 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level. Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable Accommodations Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, contact View email address on click.appcast.io. Drug-Free Workplace Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre‑employment drug screen. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. #J-18808-Ljbffr