Room Attendant

Company Overview We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. This position is responsible for adding warmth and happiness to every guest experience through the safe and efficient operation of the housekeeping department, i.e., cleaning guest’s room and hotel areas ensuring high standards are met to achieve guest satisfaction. Benefits Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance, plus FSA and HSA options. Secure Your Future: 401K plan with discretionary yearly match. Peace of Mind: Paid group term life insurance for select positions, 50% shared cost short‑term disability, option to purchase additional employee‑paid life insurance. Time for You: Robust PTO plan and 7 paid holidays. Earned wage access program. Additional Support: Employee Assistance Program (EAP) and sober support network; commitment to a recovery‑friendly workplace. Perks: Exclusive hotel travel discounts. Additional benefits may be available based on property‑specific locations. Rate of Pay $14.50 per hour Responsibilities Clean and maintain guest rooms and suites according to established cleanliness and hygiene standards, including making beds, vacuuming carpets, dusting furniture, and replenishing amenities. Ensure that all linens, towels, and toiletries are properly stocked and refreshed in guest rooms, and report any deficiencies or damages to the housekeeping supervisor. Perform deep cleaning tasks as needed, such as shampooing carpets, scrubbing floors, and sanitizing bathroom fixtures. Greet guests in a friendly and courteous manner while respecting their privacy and confidentiality during room cleaning and service. Respond promptly to guest requests and inquiries, and assist with providing information or assistance to enhance their stay experience. Report any issues or concerns raised by guests, such as maintenance issues or housekeeping requests, to the appropriate department for resolution. Work collaboratively with other room attendants, housekeeping supervisors, and other hotel staff to ensure smooth operation and coordination of housekeeping services. Communicate effectively with colleagues and supervisors to relay important information, such as room status, special requests, and guest preferences. Follow all safety protocols and procedures to ensure a safe working environment for yourself, your colleagues, and our guests. Adhere to health, safety, and environmental regulations, as well as company policies and procedures related to housekeeping operations. Report any safety hazards, accidents, or incidents to the housekeeping supervisor immediately and take appropriate action to mitigate risks. Skills Required Provide high‑level customer service. Communicate effectively with guests and team members. Follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure. Experience / Education Prior housekeeping/cleaning experience and customer service experience preferred. Physical Demands This is a very physically demanding job that requires extended periods of walking, standing, bending, lifting, twisting and kneeling. Reasonable accommodations may be made to enable eligible individuals to perform the essential functions. EEO Statement The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law. #J-18808-Ljbffr