Waiter/Waitress - Restaurant, Flex - Chestnut Hill

Bloomingdale's Server

Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

A Bloomingdale's Server is an essential part of the customer experience and help to deliver our mission of being like no other store in the world. Whether a customer is grabbing our world famous frozen yogurt or meeting a friend for a sit down meal, we rely on our restaurant team to deliver an exciting experience through stellar service, knowledge of menu selections and awareness of store happenings. At Bloomingdale's, our restaurants offer style in the form of creative culinary dishes and a wait staff that ensures your dining experience is like no other.

Essential Functions

• Provide excellent service to ensure customer satisfaction
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or food allergies)
• Understand typical "Coursing" as well as the it's link to upselling
• Take accurate food and drinks orders, using ordering system
• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedure

Qualifications and Competencies

• High School Diploma or equivalent required
• Effectively communicate and present information in one-on-one and small group situations to customers
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling and stooping
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
• Frequently lift/move up to 25lbs

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment.