Full-Time Supervisor - Rove Outfitters

Job Description

Job Description

Job Title : Full-Time Retail Store Supervisor
Location : Rove Outfitters/Home, Mohegan Sun, Uncasville, CT

Job Summary:
Rove Outfitters/Home is your destination for quality products and an exceptional shopping experience, located inside the vibrant Mohegan Sun. We are looking for a dynamic and customer-focused individual to join our team as a Full-Time Store Supervisor. This is an exciting opportunity for someone passionate about retail and ready to take the next step in their career. The ideal candidate will have a passion for retail and will be responsible for supervising a team of retail store associates, ensuring exceptional customer service, and supporting the store manager with various tasks.

Responsibilities:
As a Store Supervisor, you’ll play a key role in ensuring our store operates smoothly while delivering an outstanding customer experience. Responsibilities include:

• Team Leadership: Supervise, guide, and inspire a team of retail associates to provide exceptional customer service and achieve sales goals.
• Sales Growth: Support the store manager in developing and implementing strategies to boost performance and profitability.
• Operational Excellence: Maintain a clean, organized, and visually appealing store environment to enhance the shopping experience.
• Staff Development: Assist with hiring, training, and performance evaluations.
• Compliance & Communication: Ensure adherence to company policies and local/state regulations, and act as a key communication link between the store and corporate office.
• Product Knowledge: Stay up-to-date on merchandise, industry trends, and company policies to better serve customers.

Requirements :
We’re looking for someone with the skills and motivation to succeed:

• Weekend Availability: Must be available to work both opening and closing shifts on weekends.
• Experience: At least 1 year in a supervisor/keyholder role is preferred, but we’re happy to train the right candidate with a strong work ethic and enthusiasm for retail.
• Leadership Skills: Ability to inspire and motivate a team to exceed expectations.
• Customer-Focused Mindset: Passion for delivering exceptional service and building relationships with customers.
• Problem-Solving Ability: Strong critical thinking skills to address challenges quickly and effectively.
• Adaptability: Flexibility to work a variety of shifts, including holidays.
• Physical Requirements: Ability to stand for long periods and remain energetic in a fast-paced environment.

What We Offer

• A supportive and dynamic workplace with opportunities for growth and development.
• Competitive hourly pay
• The chance to work in a high-energy, customer-focused environment.

Ready to Join Us?
If you’re passionate about retail, thrive in a leadership role, and want to be part of a growing team, we’d love to hear from you! Apply today to take the next step in your retail career with Rove Outfitters/Home.

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Residency Requirements:

• For remote roles, must be located in one of the 50 states of the United States or Washington DC
• Sponsorship is not available

Core Values:

• Accountability
• Delivering excellence
• Integrity
• Attention to detail
• Follow up and follow through
• Client centric service

Benefits for Full-Time Employees:

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Voluntary life insurance
• 401(k)
• Paid holidays
• Generous PTO policy
• Company-provided equipment
• Positions designated as remote are fully and permanently remote

About Innowave Marketing Group:

• Innowave Marketing Group provides luxury and innovative reward solutions unique to the loyalty and promotional marketing space. Our experts design effective consumer loyalty programs, engagement programs, sales & channel incentives and consumer promotions. Casino programs include loyalty points programs, VIP shopping events and retail store projects.
• We participate in E-Verify. Click here to view E-Verify and Right to Work Notices.

Inclusiveness:

• We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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