HVAC Service Technician

HVAC TechnicianThe HB Home Services division is committed to creating a 5-star experience for our clients and employee-owners. We empower our employee-owners to make this a great place to work and create value. Our goal is for you to find a fulfilling, authentic working environment that exceeds your personal expectations while also honoring our mission, vision, and core values. A workspace where happiness is observed!Role: HVAC TechnicianPosition Summary:The HVAC Technician works primarily in a residential setting. Our technicians work primarily in existing buildings doing maintenance, installation, service, repair, replacement, and fit-out work. They work with, and oversee work with, numerous system parts and mechanisms. They work with Customers, Dispatchers, Interoffice personnel, Management, and other Technicians to build a high level of teamwork and morale. This is a critical role that requires technical expertise, problem-solving skills, and a commitment to providing high-quality service to our customers.Essential Duties and Responsibilities:Install, maintain, service, and/or repair HVAC Systems, including furnaces, air conditioners, heat pumps, boilers, and other related equipmentInspect and assess HVAC systems for performance issues, identifying problems and providing recommendations for repairs or replacementsAct as a trusted advisor to recommend appropriate upgrades.Diagnose and troubleshoot HVAC system malfunctions, using specialized tools and equipmentPerform routine maintenance tasks, such as cleaning coils, replacing filters, and checking refrigerant levelsInstall and repair ductwork, as needed, to ensure proper airflow and ventilationTest HVAC systems to ensure they are functioning correctly and efficientlyProvide exceptional customer service, answering questions, and explaining repairs or maintenance recommendations to customersKeep accurate records of work performed, including time spent, materials used, and any issues encounteredFollow safety procedures and guidelines at all times to ensure a safe working environmentPerform work within OSHA guidelines.Stay up-to-date with industry trends, regulations, and best practices through ongoing training and professional developmentPromote and follow building, job site and department procedures and policiesAbide by the Home Service Team guidelines as set forth in the Company HandbookMaintain clean organized and mechanically sound company provided service vehicleObey Department Uniform and Appearance PolicyComply with NFPA 70E regulationsOperate a company vehicle to run service or installation jobs for customer needsOther duties as assignedMinimum / Preferred Experience and Education:High school diploma, completion of G.E.D.Operating knowledge of HVAC systemEquivalent technical school or work experienceFive or more years of experience in related tradeValid Driver's License with a clean driving record is requiredEPA Certification preferred but not necessary.Must demonstrate proficiency in area of all certificationsSkills:Ability to communicate, interact and work effectively and cooperatively with peopleAbility to work independently and as part of a teamAbility to read and interpret technical manuals, schematics, and blueprintsPerform math computations needed in the tradeKnowledge of trade related tools needed for job applyingOperating knowledge and working proficiency with hand-held computer (i.e. smartphone, tablet).Must provide all own hand toolsPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to sit; stand; walk; use hands to manipulate, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift equipment, tools, products, and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.