RN Case Manager (Employer Health Self Insured Plans)

Overview Healthcare shouldn’t be something you worry about when it comes to taking care of your family. That’s why when you join our team, your healthcare costs $0 out of your paycheck —and the same is true for your spouse and children. No monthly premiums. No deductibles. No surprise medical bills. Most team members avoid tens of thousands of dollars in healthcare costs compared to traditional health plans. This isn’t a perk. It’s part of our mission. Who We Are Redirect Health exists to make healthcare affordable for small businesses and people who can’t afford traditional employer insurance . We help real people navigate a system that is often confusing, expensive, and frustrating—and we do it with empathy, accountability, and simplicity. If you want your work to matter to families every single day, you’ll find purpose here. How We Work (Our Core Values In Action) At Redirect Health, our values guide how we show up for each other, our clients, and our members. We Do Our Best Work When We Obsess Over People — we are always helpful, friendly, and human. Own It to Completion — if we take something on, we see it through. Always Improve & Adapt — we learn quickly and adjust without ego. Always Start with “Yes, We Can Help You” — we lead with solutions and figure out the rest. Succeed as a Team — we win together through trust and collaboration. Detest Waste & Unnecessary Complexity — we remove friction so we can focus on what truly helps people. If these values resonate with you, you’ll feel at home here. About This Role RN, Case Manager exists to build trusted relationships with employer groups and their employees—serving as the primary clinical point of contact to help them navigate healthcare with clarity, confidence, and support. This role serves as a critical bridge between patients, employers, and care teams—ensuring employees enrolled in self-insured health plans receive the right care at the right time while improving outcomes and reducing unnecessary costs. In This Role, You Will Serve as the primary relationship owner for assigned employer groups and their employees Provide one-on-one guidance, advocacy, and clinical support to help members navigate their healthcare Partner with members to create personalized care plans and coordinate care across providers Help employees access timely, effective, and cost-conscious care This Is a Hands-on Role For Someone Who Enjoys building relationships and being a trusted, go-to resource for both members and employer partners Thrives in a highly collaborative, relationship-driven, and client-facing environment Is comfortable balancing clinical support with education, navigation, and problem-solving Takes ownership and follows through Wants their work to make a meaningful, human impact every day What You’ll Do In this role, you will: Own relationships with assigned employer groups and their employees, serving as their primary clinical point of contact Support members and families through care navigation, education, and ongoing coordination Collaborate with Medical Directors, Medical Assistants, providers, employer partners, and internal care teams Improve outcomes by guiding members to the right level of care, supporting chronic condition management, and reducing unnecessary utilization Advocate for members by navigating the healthcare system, coordinating referrals, and ensuring continuity of care Educate members on benefits, care options, and preventive health strategies Monitor care plans, progress, and outcomes, and escalate more complex clinical needs when appropriate A Strong Performer In This Role Is Known For Building trust quickly with both members and employer partners Strong clinical judgment paired with practical, real-world problem solving Communicating clearly, confidently, and with empathy Consistently delivering coordinated, high-quality support that improves outcomes How Success Is Measured Success in this role is measured by: Positive member and employer satisfaction Timely, effective care navigation and coordination Reduction in unnecessary or avoidable healthcare utilization Strong engagement and trust with assigned employer groups Effective collaboration with clinical and operational teams What We’re Looking For We’re looking for someone who: Active, unrestricted Registered Nurse (RN) license 3+ years of clinical experience (case management, care coordination, or population health preferred) Experience working with self-insured employers, health plans, or utilization management strongly preferred Strong understanding of healthcare navigation, benefits, and cost-conscious care delivery Excellent communication and relationship-building skills Ability to manage multiple cases while maintaining a high level of personalization Comfortable working in a remote, tech-enabled environment Why Join Redirect Health What “Free Healthcare” Actually Means When we say free, we mean $0 out of your paycheck and $0 when you need care : $0 monthly premiums $0 to add your spouse or children $0 deductibles (we reimburse them) $0 out-of-pocket maximums This benefit alone can save families tens of thousands of dollars. What You’ll Earn Salary: $80,000 per year FREE healthcare for you and your entire family Dental & Vision insurance Paid time off & sick time 401(k) access A mission-driven team that believes in doing the right thing Ready to Make a Difference? If you’re looking for more than just a job—and want to help reshape how healthcare works for families—we’d love to hear from you. The Pay Range For This Role Is 80,000 - 90,000 USD per year (Phoenix) #J-18808-Ljbffr