Amazon Connect IVR Systems Support Specialist
MaziCTools
Truist is seeking a system administrator-type resource for an Amazon Connect-focused role in the USA. The position involves reading and interpreting Visio call flow diagrams and Amazon Connect contact flows, plus managing Quick Connects and DynamoDB records.
You will perform basic PC tasks and diagnose audio setting issues, ensuring reliable contact center operations and smooth user experiences across channels.
#J-18808-LjbffrVacancy posted 2 days ago
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