Senior Director, E-commerce & AI-Enabled Customer Experience
LexisNexis Risk Solutions
LexisNexis Risk Solutions in Raleigh, NC seeks a Sr. Director to own the strategy and delivery of our e-commerce and customer enablement platforms, including storefronts, CMS, and self-service portals. You will lead multi-disciplinary teams, oversee budgets, and partner with Product, Engineering, and Security to accelerate digital revenue and a seamless customer experience, with a strong emphasis on AI-enabled delivery. #J-18808-Ljbffr LexisNexis Risk Solutions
$156.7k - $290.9k
...for the organization’s customer-facing digital commerce and enablement platforms, including e-commerce storefronts,... ...security governance, AI enablement, and a seamless... ...end digital customer experience. QUALIFICATIONS... ...substantial experience in a senior digital leadership...SeniorLocal area- ...DESCRIPTION As a Content Design Senior Associate in Auto Team, you... ...an important role in shaping customer experiences through content and building... ...practices. Experience leveraging AI tools or technology to... ...decisions with their money. Teams enable innovation while adhering to...Senior
- Dormont Manufacturing Co is seeking a Senior Director of GTM Enablement to lead the enablement operating system... ...candidate will have over 8 years of experience in GTM enablement or revenue operations, with a strong background in AI-native methodologies. The position allows...SeniorRemote job
- ...data platform for AI. By delivering harmonized... ...and empower our customers—and our customers’... ..., enrich customer experiences, and fully... ...We are seeking a Senior Manager, Software... ...quality interfaces that enable users to discover... ...role reports to the Director of Engineering,...SeniorPermanent employmentFlexible hours
- ...advancing data, analytics and AI capabilities across Legal,... ...for the General Counsel and senior Legal leadership. As a Senior... ...Practitioner on the Legal GenAI Enablement team, you will sit shoulder‑... ...minimum of three years of relevant experience in legal operations,...SeniorContract workWork at office
- SAS is seeking a Revenue Enablement Content Strategy Manager to lead the execution of a global content ecosystem supporting the Sales Execution... ...engagement through high-impact enablement content, leveraging AI tools for optimization. Candidates should have a Bachelor's...Remote job
$150k - $175k
...Senior Customer Success Manager At WalkMe, now an SAP company, we're... ...digital adoption revolution - enabling organizations to pinpoint... ...goals. You will report to the Director of Customer Success. What... ...customer advocacy and engagement experience in Enterprise SaaS customer...SeniorWork experience placementWork at officeImmediate startRemote work3 days per week$118.3k - $219.8k
...& Professional serves customers in over 150 countries with... ...leads in deploying AI and advanced technologies... ...About the Role : As a Senior Consulting Principal... ...and event correlation to enable predictive analytics... ...Expertise ~12+ years of IT experience, with at least 7+ years...SeniorTemporary workLocal areaImmediate startRemote workFlexible hours$88k - $111k
insightsoftware, LLC is looking for a Senior Content Strategist to lead... ...will engage directly with customers for insights. Ideal... ...and a commitment to becoming AI fluent. This role combines strategic... ...111,000 annually, reflecting experience and skills. #J-18808-Ljbffr...Senior$67k - $136.8k
...they interact with their Customers, Employees and... ...As an FSO Technology Senior Analyst, you’ll be based... ...disruptive innovation enablement and transformational design... ...excellent customer experience. You will demonstrate... .... Enabled by data, AI and advanced technology...SeniorFull timeSummer holidayFlexible hours$124.5k - $168.08k
...business unit is seeking a Senior Principal Software... ...are foundational to our customers’ ability to automate... ...generative and predictive AI to enhance predictable... .../technical product experience, including at least 5 years... ...of these assets, enabling our customers to embrace...SeniorRemote workWorldwide$88k - $111k
...insightsoftware is seeking a Senior Content Strategist to serve as... ..., engaging directly with customers, and producing content that sales... ...and buyers actually read. AI is not an add-on in this role... ...of B2B content and marketing experience, exceptional writing skills,...Senior- MaintainX is seeking a world-class Revenue Enablement Manager to own onboarding facilitation... ...partner for the XDR (BDR/SDR) team. This senior role requires designing and running programs... .../Challenger/value selling while driving AI adoption and measuring #J-18808-Ljbffr...Senior
- MaintainX is the world’s leading AI-powered maintenance and asset... ...platform, trusted by 13,000+ customers — including Duracell, Shell,... ...industrial operations. As Senior Support Systems Administrator... ...JSON and JavaScript; hands‑on experience with n8n or Zapier for...SeniorSummer workWorldwideHome officeFlexible hours
$106.61k - $284.28k
...establishing the CVS Digital team. The Senior Manager is responsible for... ...and scaling a high-performing customer and/or technical support... ...ensuring exceptional customer experience, rapid issue resolution, and continuous... ...tools (ticketing systems, AI/automation, knowledge bases)...SeniorHourly payFull timeTemporary workWork experience placementLocal area- ...Kaseya is the leading provider of AI-powered IT management and... .... Today, Kaseya supports customers in more than 20 countries and... ...will play a critical part in enabling MSP partners to grow revenue,... ...qualifications for this role 3+ years of experience in a content marketing role (...Work experience placementWorldwide
- ...pages, video scripts, and sales enablement—across our full product line... ...SMEs (product managers, customer success, customers) to source... ...content or marketing writing experience A writing portfolio with range... ...technical audiences Comfort using AI‑assisted writing tools as...Temporary workCasual workImmediate start
- Senior Software Engineer — Observability Cary, North Carolina, United... ...products, services, and customer experiences very quickly. Apple Pay and Wallet... ..., reliability tooling, and AI-powered automation that... ...standards, (OTEL-based), and enable integration with consuming applications...SeniorWorldwide
$135.2k - $306.4k
...mission is to maximize customer choice and transparency... ...developer tools across OCI, enabling organizational... ...latency). You will mentor senior engineers, drive... ...related field (or equivalent experience) More than 10 years’... ...-saving care. And with AI embedded across our products...SeniorTemporary workWork experience placementWorldwideFlexible hours- ...driven system behaviors, particularly under high-concurrency and AI-driven workloads. Your expertise will contribute to driving... ...across various engineering teams. Join us to play a critical role in enabling Teradata’s evolution to a cloud-native data platform. #J-18808-...Senior
- ...initiative, managing timelines, deliverables, and cross-functional teams. The ideal candidate has strong project management skills, experience in Agile methodologies, and the ability to mentor team members while maintaining focus on execution. This dynamic position also...SeniorContract work
- Dexian is seeking an Experience Design Specialist for a 6-12 month contract to support AI-powered sales enablement. Responsibilities include managing AI content projects and collaborating with experts to integrate designs for effective user experiences. Ideal candidates...SeniorContract work
$70k - $80k
...Job Description Summary The Senior Marketing Associate is responsible for collaborating... ...teams, and regional leadership to create customized tactical marketing strategies and ensure... ...websites, content and overall customer experience. Analyzes reports and presents marketing...SeniorFull timeWork at officeLocal area$125k
...that drive market awareness, customer engagement, and pipeline growth... ...impactful campaigns, sales enablement programs, executive communications... ..., and customer engagement experiences. Essential Duties and... ...Salesforce, Power BI analytics, and AI automation platforms....$59.2k - $98.6k
...expertise, ensuring highquality, AI-ready legislative datasets... ...jurisdiction, aligned with customer needs, commercial priorities,... ...degree (or equivalent)* Practice experience in legislative or regulatory... ...and business customers, enabling them to make better decisions...Full timeLocal areaRemote workWork from homeFlexible hours$35 - $38 per hour
...and an outstanding user experience - those who constantly... ...Help Center articles and customer support responses based... ...and improve content to enable our support LLM Apply,... ...content for Generative AI and/or LLMs... ...XML and using AI tools Seniority level Entry level Employment...Contract work- Accenture is seeking a Sales Capture Senior Manager in Raleigh, North Carolina, to shape and close large deals, focusing on banking opportunities... ...with C-level executives. Ideal candidates will have extensive experience in sales pursuit management and a demonstrated ability to drive...Senior
$147.98k - $246.63k
Omnissa is looking for a Technical Content Developer to join their Product Specialist and Technical Enablement Team. The ideal candidate will have 3-5+ years of experience, with hands-on expertise in IT tools such as Windows/Linux OS and knowledge of VDI solutions. This...Remote job$161.5k - $184.3k
...Senior Marketing Analyst, Capital One Software (Remote) Capital... ...most complex data management and AI‑readiness challenges. Core... ...measurement framework for the customer journey for marketing campaigns... ...Bachelor's Degree or Military Experience. At least 5 years of...SeniorFull timeLocal areaRemote work- ...your career growth and innovation journey. As a Senior Product Delivery Associate in the One Chase Field Enablement Platform product you are trusted with enabling... ..., capabilities, and skills 3+ years of experience or equivalent expertise in product management or...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Director, E-commerce & AI-Enabled Customer Experience. Be the first to apply!
- entry level customer service manager Raleigh, NC
- insurance customer service manager Raleigh, NC
- customer onboarding manager Raleigh, NC
- director customer care Raleigh, NC
- customer service support manager Raleigh, NC
- remote customer service manager Raleigh, NC
- senior customer service manager Raleigh, NC
- senior manager customer operations Raleigh, NC
- customer service project manager Raleigh, NC
- sales customer service manager Raleigh, NC


