Food Service Cashier (FT)
Oregon Coast Aquarium
Food Service CashierThe Food and Beverage Cashier is a key frontline team member responsible for delivering outstanding guest service across various food and beverage stations, including cafés, kiosks, and concession areas. This role combines high-quality food and drink preparation with accurate cash handling, strong communication, and a commitment to cleanliness and safety. The cashier ensures food quality and compliance with health regulations, maintains inventory, supports fast-paced operations with adaptability, and uses digital systems efficiently. With a focus on professionalism, inclusivity, and collaboration, this position plays a critical role in creating a welcoming and efficient service environment, while also performing additional duties as needed to support the overall success of the team.General Accountabilities and Essential Functions:Delivers exceptional guest experiences by providing prompt, friendly, and informed service across all food and beverage stations, including café, kiosk, and concession areas.Prepares and serves coffee, espresso drinks, smoothies, and food items accurately and efficiently, following standardized recipes, safety procedures, and quality guidelines.Executes cash handling and POS transactions with precision, adhering to established policies to ensure accuracy and accountability.Maintains proper food safety and sanitation standards by holding a valid food handler's card and complying with health regulations and internal protocols at all times.Monitors food quality and temperature controls throughout the shift, ensuring all items meet required safety and OCAq standards.Performs food prep, portioning, and production support tasks to meet service demands and reduce wait times during peak periods.Keeps the service area and dining spaces clean and organized, including sanitizing surfaces, removing trash, sweeping, and restocking supplies to support a safe, welcoming environment.Communicates clearly and respectfully with guests, coworkers, and supervisors to maintain a collaborative and efficient team environment.Demonstrates adaptability and resilience, managing fluctuating guest volumes and shifting priorities while maintaining service standards.Provides inclusive and culturally respectful service, ensuring all guests feel welcomed, valued, and accommodated.Maintains proper stock levels and inventory rotation, alerting supervisors to shortages and contributing to effective waste reduction and replenishment.Uses digital systems and equipment effectively, including POS systems, order displays, and communication tools, with a willingness to learn new technologies as needed.Adheres to company dress code and grooming standards, presenting a professional and approachable appearance in line with OCAq expectations.Follows all workplace safety procedures, including proper equipment handling, spill prevention, and emergency protocols to ensure a safe environment for guests and staff.Performs other duties as assigned or as logically required, which may arise as a natural extension of the role to support team and operational success.Knowledge, Skills, and Abilities (Minimum Levels):Current food handler's card is required.Prior food handling and cash handling is preferred but not required.Must be able to handle multiple tasks in a fast-paced environment.Must be able to stand, bend, kneel, and lift.
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