Patient Registration Team Lead - Hospital - Okmulgee

Patient Registration Team Lead - Hospital - Okmulgee

Job Category: Patient Access

Full-Time

On-site

Muscogee Creek Nation Medical Center (Okmulgee) 1401 Morris Dr Okmulgee, OK 74447, USA

Job Details

The purpose of this position is to provide leadership, assistance and direction to ensure accurate and completeness of prior authorizations and scheduling, and patient registration. Incumbent interviews patient or patient's representatives to obtain pertinent data and information for insurance billing purposes, updating records, data entry, etc.

Job Summary

The purpose of this position is to provide leadership, assistance and direction to ensure accurate and completeness of prior authorizations and scheduling, and patient registration. Incumbent interviews patient or patient's representatives to obtain pertinent data and information for insurance billing purposes, updating records, data entry, etc.

Work Environment

Work is performed in an ambulatory health care setting. Risk of exposure to infectious disease does exist.

Physical Demands

Performance of duties requires being seated for long periods of time, entering data and requires the demands of normal office setting.

Essential Functions

1. Works with insurance companies to obtain necessary prior authorizations as required for services provided.

2. Maintains a high level of understanding of insurance companies and authorization/referral requirements.

3. Ensure insurance carrier documentation requirements are met, documented and scanned in patient medical chart as required.

4. Maintains an approachable and appropriate attitude when interacting with all levels of personnel in a rapidly changing environment.

5. Interview incoming patients or representatives to include necessary information for obtaining prior authorization for services provided, scheduling, admission or registration.

6. Explains necessary hospital rules and regulation to incoming patients.

7. Answers daily inquiries of patients and public in person or via telephone regarding registration procedures, hospital regulations and services. When necessary, refers inquirers to appropriate personnel or department elsewhere in the hospital.

8. Lead and direct Insurance Authorization and Scheduling Specialist team to ensure accurate and completeness of prior authorizations and scheduling.

9. Adheres to organization and department values to contribute to the fulfillment of its mission.

10. Regular attendance is required.

11. Performs other duties as required.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.