Customer Coordinator

Customer Coordinator

Location: Nashville, TN 37218 / Fully Onsite M-F
Salary Range: $20.00 - $24.00 per hour
Industry: Construction Services & Materials


About the Opportunity - Customer Coordinator


A leading construction materials & services company is seeking a Customer Coordinator to support customers, sales representatives, and internal operations in a fast-paced, team-oriented environment. This temp-to-hire opportunity offers the chance to join a stable, family-oriented organization where employees work closely together, take ownership of their responsibilities, and contribute to a customer-focused operation. The ideal candidate enjoys providing excellent service, multitasking, and collaborating across departments.

Why Work Here?

• Temp-to-hire opportunity with long-term potential
• Supportive, close-knit team environment with a positive workplace culture
• Competitive hourly pay based on experience
• Consistent daytime schedule with no evenings or weekends required
• Opportunity to work closely with customers, sales, and production teams while developing valuable industry experience

Key Responsibilities - Customer Coordinator

• Assist customers by phone and email, providing exceptional customer service
• Respond to customer inquiries and resolve issues in a timely manner
• Collaborate with customers and sales representatives to identify needs and provide solutions
• Prepare customer quotations and enter orders accurately into the system
• Initiate production work orders and maintain supporting documentation
• Monitor finished goods inventory levels and assist with inventory reporting
• Obtain shipping quotes and communicate freight rates to customers
• Calculate billing and invoicing information, including shipping charges
• Process return authorizations and related documentation
• Support administrative and operational functions as needed

Qualifications - Customer Coordinator

• Previous office or administrative experience required
• Strong customer service and phone communication skills
• Prior customer coordination experience strongly preferred
• Ability to multitask and work effectively with customers, sales teams, and production personnel
• Strong basic math and Excel skills required
• Strong attention to detail and organizational abilities
• Positive attitude and willingness to contribute to a collaborative team environment
• Ability to thrive in a fast-paced, customer-focused setting

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