Agility Lead Senior Associate - Digital Portfolio Management

Job Description

Job Responsibilities:
- Facilitate the adoption of agile methodologies across multiple teams, and guide the evolution toward AI-enabled, agentic ways of working (e.g., AI-assisted discovery, delivery, testing, and documentation) while reinforcing consistent agile best practices.
- Coach teams on leveraging Agile and tooling (e.g., Jira) to drive predictable delivery, and on incorporating AI copilots/assistants to improve backlog clarity, story readiness, acceptance criteria quality, and delivery flow—while maintaining human accountability.
- Create a collaborative team environment that enables open dialogue and productive conflict resolution, including navigating change introduced by AI-driven workflow shifts and ensuring psychological safety during adoption.
- Enable agile project delivery by facilitating quarterly planning and prioritization, incorporating data/AI-informed capacity and dependency insights to support effective resource management and outcome-based planning.
Analyze and identify key barriers across the product development lifecycle, including impediments to scaling AI-enabled delivery (e.g., inconsistent practices, quality risks, governance gaps), and apply critical thinking to drive sustainable improvements.
- Manage agile ceremonies (daily scrums, sprint planning, reviews, retrospectives), and introduce AI-augmented practices (e.g., faster synthesis of action items, experiment tracking, decision logs, and continuous improvement metrics).



 

Required Qualifications, Capabilities, and Skills:
- 4+ years of experience or equivalent expertise in a relevant domain, with a focus on guiding teams to adopt agile methodologies and practices, including enabling modern AI-augmented delivery patterns.
- Comprehensive understanding of multiple product development lifecycle stages, methodologies, and best practices, with the ability to adapt operating models for AI-enabled product delivery.
- Proficiency in facilitating group discussions, decision-making processes, and collaborative activities to achieve product goals, including effective facilitation in cross-functional, AI-influenced workflows.
- Proficiency in agile delivery and agile approaches, with a developing ability to coach teams toward continuous improvement and high performance, using data-driven metrics and experimentation to validate new ways of working.



 

Preferred Qualifications, Capabilities, and Skills:
- Kanban and modernization experience (plus), including experience improving flow efficiency and reducing cycle time in evolving delivery environments.
- Jira Align experience preferred.
- Experience enabling or coaching teams on AI-assisted / agentic delivery practices (e.g., AI-supported refinement, test strategy acceleration, automated routine work, improved knowledge management) while maintaining strong quality, risk, and governance standards.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.