Program Director - Homeless Shelter

Program Director Homeless Services - Families with Children Long Island City, NY Brooklyn, NY Salary Range: 92k - 100k Summary: Oversee the daily operational and social services management of our families with children shelter site. This position will ensure the delivery of quality services to all clients on a 24-hour basis as per the approved DHS policies, procedures, and standards. Responsibilities: Vetting, training, oversight of daily operations and contract compliance or reporting for shelter Collaborate with Senior Leadership to vet, credential, equip/supply, and conduct training for all shelter personnel in providing exceptional shelter support that is culturally competent for all guests Flexible hours are required – with the need for 24/7 emergency availability rotating with team members Improve programs and processes to build systems of finding permanent housing Maintain standards of HIPAA compliance with all client communications Maintain a high level of industry knowledge and keep us up to date with changes required/recommended in the shelter operations. Ensure that charts and recording systems meet proper service control and standards, including DHS, OTDA and other regulatory agencies. Qualifications: Minimum Bachelor’s Degree, preferably in Social Work, Psychology, Human Service or related field with DHS experience for Tier 2 and migrant site experiences Minimum five years’ experience in supervision or management · Minimum five years’ experience in a residential agency or DHS licensed facility. Excellent written and oral communication skills. · Ability to interact effectively with all populations served with an emphasis on cultural sensitivity. #J-18808-Ljbffr Carter Lard Consulting