PATIENT SERVICES MANAGER

Patient Services Manager

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafs to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation's largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare's Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.

Job Summary

In this role, you will ensure patient satisfaction and good public relations through the safe and efficient use and allocation of resources. Key responsibilities include:

• Establishes goals and oversees implementation of patient food service needs based upon medical direction, patient population and contract
• Plans and supervises the patient food assembly and service
• Complies with dietary restrictions to ensure optimal food preferences are met
• Complies with regulatory agencies, including federal, state, and Joint Commission
• Participates in facility-wide and department Performance Improvement Program and on Performance Improvement teams to improve processes and patient care
• Follows facility, department, and Company safety policies and procedures to include occurrence reporting
• Performs other duties as assigned

Qualifications

• B.S. Degree in Food Services Technology/Management, Dietetics or related field; or Associate's Degree plus three years of directly related experience preferred
• Minimum of three years of acute or long-term care experience preferred, depending upon formal degree or training
• Willingness to participate in patient/resident satisfaction programs/activities
• Knowledge of P&L accountability and contract-managed service experience is desirable
• Registered Dietitian, Registered Diet Technician or Certified Dietary Manager certificate, preferred
• ServSafe certified highly desirable

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.