Machine Shop Manager

Job Description

Job Description

Job Overview

We are seeking a dynamic and strategic Manager to lead our service operations with enthusiasm and precision. In this pivotal role, you will oversee the day-to-day operations of the Service Center, manage a team of 7 employees, ensure CNC production schedules are met, maintain safety standards, and communicate directly with customers on production timelines, tooling needs, and deliveries. This is a hands-on leadership role requiring strong organizational skills, technical knowledge, and a focus on operational excellence.

Responsibilities

• Supervise a team of 7 employees in a fast-paced production environment.
• Oversee CNC machine production and manage workflow to meet customer delivery schedules.
• Communicate with customers daily regarding tooling, job status, and delivery timelines.
• Oversee roller shell and gearbox rebuild operations.
• Manage tooling, spare parts and production material inventory
• Maintain and manage the company’s in-house tooling inventory system.
• Fulfill customer orders and prepare for shipping
• Perform quality reviews on finished products to ensure compliance with company and customer standards.
• Ensure safety compliance by overseeing guidelines and enforcing employee adherence.
• Conduct occasional visits to customer plants to strengthen relationships and review project needs.

Qualifications

• 5+ years of experience in a manufacturing or service center environment, with 2+ years in a supervisory or management role.
• Experience with CNC machinery, production scheduling, and rebuild operations required.
• Mechanical aptitude and experience with hand tools
• Strong leadership and team-building skills with a hands-on management style.
• Excellent communication and customer service skills.
• Familiarity with safety regulations (OSHA) and inventory control practices.
• Proficiency in Microsoft Office; SAP experience preferred.

Amandus Kahl USA is the North American subsidiary of AMANDUS KAHL, a family-owned German manufacturer with 150 years of experience in machine and plant construction. Founded in the U.S. in 2003, Amandus Kahl USA provides sales, service, spare parts, and technical support to customers throughout North America.

Our equipment and technologies serve a wide range of industries, including biomass and wood pelleting, biochar, animal feed, recycling, food processing, and other industrial applications.

With our U.S. headquarters in Alpharetta, Georgia, and our Service Center in Greenville, North Carolina, our team combines the resources and expertise of a global organization with the responsiveness of a smaller, local operation. Our Service Center provides hands-on technical support, equipment and component refurbishment, spare parts support, and other services for our North American customers.

Company Description

Amandus Kahl USA is the North American subsidiary of AMANDUS KAHL, a family-owned German manufacturer with 150 years of experience in machine and plant construction. Founded in the U.S. in 2003, Amandus Kahl USA provides sales, service, spare parts, and technical support to customers throughout North America.\n\nOur equipment and technologies serve a wide range of industries, including biomass and wood pelleting, biochar, animal feed, recycling, food processing, and other industrial applications.\n\nWith our U.S. headquarters in Alpharetta, Georgia, and our Service Center in Greenville, North Carolina, our team combines the resources and expertise of a global organization with the responsiveness of a smaller, local operation. Our Service Center provides hands-on technical support, equipment and component refurbishment, spare parts support, and other services for our North American customers.