Senior Product Owner

Job Description

Job Description

About Us:

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Senior Product Owner plays a critical role in driving the execution of software products within our agile development environment. This position serves as the primary liaison between business stakeholders and development teams for Stellantis Financial Services applications, ensuring that product features deliver maximum value to customers and align with organizational goals.

The Senior Product Owner is responsible for managing the product backlog, translating business requirements into actionable user stories, and guiding cross-functional teams through the development lifecycle. They leverage market insights, customer feedback, and data-driven analysis to make informed decisions that optimize product performance and user experience.

Essential Duties and Responsibilities:

• Own, prioritize, and maintain the product backlog, ensuring alignment with business strategy, customer needs, and organizational objectives.

• Translate product vision into actionable requirements by breaking down epics into user stories, defining acceptance criteria, and establishing sprint goals.

• Partner with development teams throughout the Agile lifecycle to provide direction, clarify requirements, resolve issues, and support successful delivery.

• Lead sprint reviews and product demonstrations, communicating progress and gathering feedback from business and technical stakeholders.

• Collaborate with Product Managers to refine product roadmaps, develop user-centric solutions, and support product launch and adoption strategies.

• Utilize market research, customer insights, and data analytics to identify opportunities, recommend enhancements, and drive digital product innovation.

• Manage operational support, prioritize issue resolution, and evaluate business process and system impacts to optimize the user experience.

• Drive data, reporting, and automation initiatives while ensuring compliance, security, and effective information governance across business functions.

• Additional responsibilities may be added as business needs evolve.

Qualifications and Competencies Required To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

• Minimum of 5 years of experience driving digital transformation initiatives, enabling and optimizing digital business processes, executing strategic product roadmaps, and delivering solutions within an Agile Scrum environment.

Education:

• Bachelor’s degree in business, Marketing, Engineering, Communications, or a related field.

Other Required Experience:

• 5+ years of experience in product management or product ownership, with at least 3-4 years focused on customer-facing and / or dealer-facing digital products (web portals, mobile apps, or self-service platforms).

• 3+ years of experience working within an Agile/Scrum framework, including direct ownership of a product backlog, sprint planning, and prioritization.

• 2+ years of experience in financial services, lending, banking, or automotive finance; direct experience with loan servicing, payments, or account management platforms strongly preferred.

• Demonstrated experience translating business and regulatory requirements into user stories, acceptance criteria, and release plans.

• Experience partnering with UX/design teams on customer journey mapping, usability testing, or interaction design for consumer-facing applications.

• Experience working with cross-functional development teams (front-end, back-end, mobile, QA) to deliver features from concept through production release.

• Experience using product management and collaboration tools such as Jira, Confluence, or similar.

• Familiarity with compliance and data-handling considerations relevant to regulated financial products (e.g., NPI/PII handling, GLBA, SOX-relevant change controls, accessibility standards such as WCAG).

• Experience defining and tracking product KPIs/OKRs (e.g., adoption, engagement, NPS, self-service deflection rates) to inform roadmap decisions.

Preferred (nice to have):

• Experience working within Agile and/or SAFe Agile framework.

• Experience with automotive customer and/or dealer facing applications including identity / authentication flows, payment processing integrations, or servicing APIs in a lending context.

• Prior experience at a captive auto finance company, bank, credit union, or fintech serving leasing and retail loan customers.

• Certified Scrum Product Owner (CSPO) or equivalent certification.

• Experience with A/B testing or experimentation platforms for digital customer experiences.

Skills Required:

• Demonstrates the ability to analyze complex information, identify trends and opportunities, and develop innovative, effective solutions using both data-driven insights and sound business judgment.

• Applies strong analytical and technical skills to identify root causes, resolve issues efficiently, and communicate knowledge and best practices to support continuous improvement.

• Communicates effectively with diverse audiences through clear verbal and written communication, fosters collaboration, maintains confidentiality, and values diverse perspectives and feedback.

• Build strong partnerships across teams, influences stakeholders without direct authority, balances individual and team objectives, and promotes a culture of accountability and engagement.

• Thrives in dynamic environments, embraces change, drives process improvements, and demonstrates resilience while maintaining a focus on quality and operational excellence.

• Demonstrates sound business judgment, understands organizational and market impacts, aligns decisions with strategic objectives, and consistently upholds the highest standards of ethics and professionalism.

• Overtime required – required on an as needed basis.

• Travel 0-10% - as required on an as needed basis.

• Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI..

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk. The employee must be able to see (close vision), hear, speak, and communicate verbally. The employee may occasionally lift and/or move up to 10 pounds.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule : This is a hybrid position and requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.